What are the responsibilities and job description for the Donor Registration Attendant - Part-time position at The Community Blood Center?
Join a team dedicated to saving lives every single day—that’s what working at The Community Blood Center (CBC) is really all about. CBC works closely with a community of volunteer blood donors to ensure a reliable blood supply is available to more than 40 hospitals. By joining CBC, you play an instrumental role in making this happen.
JOB SUMMARY: Responsible for donor services functions which include greeting donors/guests, donor registration, cafe duties and associated clerical duties.
SCHEDULE: Part-time, variable schedule, approximately 20-29 hours/week with occasional weekends. Rotational works sites between Appleton, Little Chute, Oshkosh, and mobile blood drives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Always exhibits exceptional customer service.
- Greets and registers donors, instructs donors to review ReadyDonor information and answer Donor Heath History Questionnaire.
- Greets guests/contractors and contacts appropriate blood center personnel. Notifies appropriate CBC personnel of deliveries.
- As needed, performs donor registration activities at alternate fixed sites and mobile blood drives.
- As needed, perform café attendant duties.
- Monitors donors for any adverse post-donation reactions and summons assistance from the collection staff.
- Serves refreshments to donors. Replenishes the refreshments and cafe supplies. Maintains a clean, neat setting in the cafe, including any housekeeping tasks indicated.
- Monitors and submits supply order forms to purchasing agent on a timely basis.
- As directed, assists in training of new employees and volunteers.
- Encourages donors to schedule future donation appointments prior to their departing.
- Provides donors with information regarding the blood center, blood donation types and/or CBC programs, and informs donors of their donation level.
- Assists with clerical, reception tasks and any other duties as assigned.
- Complies with all policies and procedures as outlined in the CBC Employee Handbook, CBC SOPs or directives. Maintains current level of job-related skills by attending inservice, training sessions and reading publications.
JOB QUALIFICATION REQUIREMENTS:
- This position requires excellent verbal and written communication skills and the ability to relate well with others.
- Strong, flexible interpersonal, data entry/computer skills.
- Must be attentive to detail and possess good follow through skills.
- Must maintain confidentiality of CBC and donor information.
- Must act in a professional manner.
- Able to travel throughout the territory to mobile drives and donation centers.
- Employee may occasionally be required to lift objects or materials weighing up to 35 pounds.
BENEFITS AND PERKS:
We take care of our team — from competitive wages and valuable training to comprehensive benefits packages. Depending on hours worked, this position can offer:
- Dental insurance fully paid by CBC
- Vision insurance
- PTO/Sick Time
- Paid holidays
- Paid Volunteer Time Off
- 403(b) retirement savings plan with matching contributions
- Employee Assistance Program
- Discounted YMCA Membership
- Employee referral bonuses
- Regular employee forums and committees — everyone on our team has a voice!
What are you waiting for? Take the next step. Your work can matter — to you and the community. Apply today!
The Community Blood Center
4406 W. Spencer St.
Appleton, WI 54914
www.communityblood.org
www.facebook.com/cbloodcenter
Community Blood Center, Inc. is an Equal Opportunity Employer M/F/Disability
