What are the responsibilities and job description for the Donor Registration Attendant position at The Community Blood Center?
Description
Join a team dedicated to saving lives every single day-that's what working at The Community Blood Center (CBC) is really all about. CBC works closely with a community of volunteer blood donors to ensure a reliable blood supply is available to more than 40 hospitals. By joining CBC, you play an instrumental role in making this happen.
JOB SUMMARY : Responsible for donor services functions which include greeting donors / guests, donor registration, cafe duties and associated clerical duties.
SCHEDULE : Full-time, variable schedule, approximately 40 hours / week with occasional weekends. Rotational works sites between Appleton, Little Chute, Oshkosh, and mobile blood drives.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Always exhibits exceptional customer service.
- Greets and registers donors, instructs donors to review ReadyDonor information and answer Donor Heath History Questionnaire.
- Greets guests / contractors and contacts appropriate blood center personnel. Notifies appropriate CBC personnel of deliveries.
- As needed, performs donor registration activities at alternate fixed sites and mobile blood drives.
- As needed, perform café attendant duties.
- Monitors donors for any adverse post-donation reactions and summons assistance from the collection staff.
- Serves refreshments to donors. Replenishes the refreshments and cafe supplies. Maintains a clean, neat setting in the cafe, including any housekeeping tasks indicated.
- Monitors and submits supply order forms to purchasing agent on a timely basis.
- As directed, assists in training of new employees and volunteers.
- Encourages donors to schedule future donation appointments prior to their departing.
- Provides donors with information regarding the blood center, blood donation types and / or CBC programs, and informs donors of their donation level.
- Assists with clerical, reception tasks and any other duties as assigned.
- Complies with all policies and procedures as outlined in the CBC Employee Handbook, CBC SOPs or directives. Maintains current level of job-related skills by attending inservice, training sessions and reading publications.
JOB QUALIFICATION REQUIREMENTS :
BENEFITS AND PERKS :
We take care of our team - from competitive wages and valuable training to comprehensive benefits packages. This position offers :
What are you waiting for? Take the next step. Your work can matter - to you and the community. Apply today!
The Community Blood Center
4406 W. Spencer St.
Appleton, WI 54914
www.communityblood.org
www.facebook.com / cbloodcenter
Community Blood Center, Inc. is an Equal Opportunity Employer M / F / Disability
