What are the responsibilities and job description for the Community Life Service Coordinator position at The Community Builders, Inc.?
About The Community Builders The Community Builders Inc TCB is an entrepreneurial real estate developer and owner Our mission is to build and sustain strong communities where all people can thrive We envision a world with vibrant safe and inclusive neighborhoods where all people live in healthy homes with equitable access to resources and opportunities to pursue their dreams and we work to make that vision a reality Founded in 1964 TCB currently ownsmanages 12000 units of rental housing across the Northeast Mid Atlantic and Midwest About Community Life Community Life CL is The Community Builders TCBs place based model that uses healthy and stable housing as a platform for connecting our residents to services community resources and opportunities so they can thrive By creating programs and building strategic partnerships with residents and local stakeholders CL helps create pathways to opportunities in early education economic mobility youth development community engagement voting registration healthy living and resident leadership Community Life Service Coordination role at TCB Reporting to the Community Life Senior Manager RI the Community Life Service Coordinator CLSC is a full time position at Stillwater Heights an affordable senior housing development located in Burrillville RI The CLSC develops and coordinates support services for senior residents ensuring resident and community success through building and sustaining relationships with residents property management staff and local and regional partners In addition the CLSC plans programs and other on site opportunities for residents and assists residents in achieving their goals A successful leader in this role will have the opportunity to Build relationships with residents to better understand their needs strengths and aspirations and connect them with local resources and opportunitiesDevelop strategic partnerships with local service providers; bring on site programs to the property and provide referrals to off site opportunities and services in the following CL outcome areas housing stability health and wellness and community engagementParticipate and coordinate resident support and resources around housing stabilization issues such as late rent payments housekeeping and other lease compliance issuesComplete the Community Life Questionnaire on an annual basisDevelop an annual Community Success Plan a strategic work plan that includes strategies activities and partners necessary to impact CL outcomesConduct new welcome orientations for new residentsCreate consistent outreach and communication with residents including newsletters flyers telephone calls and door knockingUse of TCBs data collection and analysis systems CL Dynamics and Power BI to document services provided to residents and outcomes achievedAlign initiatives with the outcomes mission and goals of TCB Community LifeParticipate in ongoing professional development at least 12 hours per year that pertain to the CLSC positionRecruit and work with resident volunteers and interns to support leadership opportunities and strengths based engagementOther duties and responsibilities as requestedTCB succeeds with diverse and inclusive teams The Community Builders Inc is committed to ensuring diversity in its workplace and candidates from diverse backgrounds are strongly encouraged to apply TCBs commitment to diversity is reflected at all levels of the company including a governing board which is 50 people of color and 40 female and senior staff director level and above which is currently 40 people of color and 50 female As a mission directed nonprofit with a longstanding focus in urban neighborhoods TCB believes that our potential impact as a local partner housing provider and great neighbor are immeasurably enhanced when staff and leadership combine technical proficiency with the abilities perspective and insight that can only arise from true representation of the communities that we serve Education & Experience Bachelors degree with a focus in social work human services public health or community development2 years of overall professional experience working with families in housing healthcare or human services agencies requiredProficiency with MS Excel PowerPoint Word Outlook and other computer programsPrevious experience in affordable housing and knowledge of HUD regulation a plusOperate in a timely manner with consistency and a high level of integrity professionalism and energy; provide excellent customer service to residents and partnersExcellent communication organization and writing skillsAbility to understand and respect values attitudes and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning implementing and evaluating programs and servicesCapable of building and maintaining positive relationships with a wide variety of stakeholders including but not limited to residents colleagues community partners senior staff volunteers and internsAbility to collect track and understand data to assess programs and partnerships and inform strategiesExperience coordinating and implementing programs and initiativesExperience overseeing and managing grants a plusKnowledge of Yardi Property Management databases Dynamics is a plusAbility to work occasional weekends and evenings is requiredThe Community Builders Inc is committed to diversity in its workplace Applicants from diverse backgrounds are encouraged to apply
