What are the responsibilities and job description for the Helpdesk Technician position at The Computer Merchant, LTD.?
Job Title : Helpdesk Technician
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Location : Miami, FL - On Site
Wage Range : 26-30
Job Number : 25-02539
Job Description : Our client, a global bank, has an immediate opening for a Helpdesk Technician to work on site from their Miami, FL office. The Contractor will be a Helpdesk Technician assigned to provide Services to mobile devices. The Support specialist or mobile Technician will be working with mobile devices to install, repair, and maintain them. He may also help customers with device settings, apps, and cloud storage.
Install, configure and provide ongoing support for iPhone's, iPad's, peripherals and software.
Must-Have Requirements :
5 years of experience
Proven ability to diagnose, repair, and update mobile devices, such as smartphones, tablets, and laptops
Experience performing hardware and software upgrades
Microsoft Intune Device Enrollments
Ability to troubleshoot hardware and software problems
Experience helping customers with device settings, apps, and cloud storage
Bilingual in English / Spanish
Hours :
The Service will be performed during Banco Santander Business hours with an expected workday of 7 hours for 40 days and for a period of 2 months
Duration :
2-month contract
Location :
5 days a week onsite at the BSI office in Miami, FL
Equal Opportunity Employer Veterans / Disabled
While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to : job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life / short term disability / whole life / term life / accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
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