What are the responsibilities and job description for the Intake Specialist position at The Conflict Resolution Center?
Overview
We are seeking a detail-oriented and organized Intake Specialist to join our legal team. The ideal candidate will play a crucial role in managing the initial stages of client engagement, ensuring that all necessary information is accurately collected and documented. This position requires strong communication skills, self driven, and a willingness to learn. The Intake Specialist will be responsible for maintaining high standards of professionalism and confidentiality while providing exceptional service to clients.
Responsibilities
- Answer our phones in a friendly yet professional manner.
- Conduct initial client sales coversations to gather pertinent information and assess their needs. If we can help them, persuade them to hire us.
- Maintain a client database (CRM) and track results.
- Follow up with leads and help them find the solutions to their problems.
Requirements
- Previous experience in a law office setting is preferred, but not required.
- Previous experience in sales or handling phone calls is also preferred.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent written and verbal communication skills are required.
- Ability to work independently as well as part of a team, demonstrating initiative and problem-solving skills.
About Us (why should you want to work with us?)
- Our goal is to help families through their difficult legal problems with compassion and conviction.
- Our mission is to empower those around us, including our team, to create a life they love living through creating an abundace of time, money, and energy.
- We work to live; we don't live to work.
- But when we are working, we're locked in and providing the highest quality of service possible.
Come join our team, make a difference, and live a life you love living.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Logan, UT 84321 (Required)
Ability to Relocate:
- Logan, UT 84321: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20