What are the responsibilities and job description for the Customer Service and Sales Representative position at The Connecticut Team?
Company Description
The Connecticut Team is dedicated to making a positive impact on every life it touches, from clients to employees. With 25 years of combined business experience, the team excels in driving sales and offering personalized marketing and sales services. By focusing on creating genuine personal experiences for clients and employees alike, The Connecticut Team stands out in the market.
Role Description
This is a full-time on-site role as a Customer Service and Sales Representative located in Wethersfield, CT. The role involves providing top-notch customer service, support, and satisfaction to clients, ensuring a positive customer experience. Additionally, the role includes sales responsibilities to drive revenue and build long-term brand loyalty.
Qualifications
- Customer Service Representatives and Customer Satisfaction skills
- Customer Support and Customer Experience skills
- Excellent verbal and written communication skills
- Problem-solving and conflict resolution abilities
- Ability to work in a fast-paced environment
- Experience in sales or customer service roles
- Knowledge of CRM software is a plus
- High school diploma or equivalent required, Bachelor's degree preferred
