What are the responsibilities and job description for the Logistics Systems Analyst position at The Container Store Inc.?
Overview
Please note that The Container Store does not currently offer work visa sponsorship.
The Supply Chain Applications Analyst is responsible for design, documentation and technical support for all systems utilized by the Logistics and Distribution Center teams. This role includes Warehouse and Order Management application configuration, integration and technical data analysis for root cause determination. This is a full-time, salaried, exempt position.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
- Provide production support for Manhattan Associates WMOS, Lucas Voice Picking, and integration with other logistics systems
- On-call support for a two shift / seven day per week Distribution Center Operations as needed and/or on-call rotation
- Write SQL queries to research WMS production issues
- Write and support Oracle PL/SQL triggers, procedures, functions, and views to support existing or enable new capabilities in Manhattan Associates WMOS
- Partner with other logistics systems teams to resolve production issues and enable new capabilities in OMS, Dematic WCS, Manhattan Associates SCI, LM, SOFM
- Identify when software vendors are needed to address production issues, and work with them to resolve production issues
- Manage and test integration with parcel carriers
- Timely and effective communication to operations team, technology team, and leadership team of production issue severity, resolution and root cause
- Analysis, design, writing requirements, test case definition, configuration, and testing of capabilities in Manhattan Associates WMOS, Lucas Voice Picking, and other logistics systems to support continuous improvement initiatives, process/layout changes, and business requirements within the Distribution Center
- Partner with operations and technology teams to ensure effective change management
- Management, application installation, and troubleshooting of voice pick mobile devices
Benefits of Working Here
Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:
- Competitive Pay
- Medical/Dental/Vision Plans
- Discount: 50% on elfa, 40% on Merchandise and Gift Cards, 30% on Installation
- Paid Time Off plus Holidays
- 401(k) Retirement Plan
- Employee First Fund: providing grants to employees experiencing unforeseen emergencies
Qualifications
- College degree in Computer Science, Software Engineering or Information Technology or 3 years related experience
- Experience configuring, testing, supporting and troubleshooting Manhattan Associates Warehouse Management System, required
- 3 years of experience with SQL, knowledge of Manhattan Associates WMS schema, required
- Experience with Oracle PL/SQL writing or supporting triggers, procedures, functions and/or views, required
- Experience with Manhattan Associates MIF and its integration with OMS and other logistics systems, preferred
- Experience with WMS integration with Lucas Voice Picking, Dematic WCS, WES, preferred
- Experience configuring, testing, supporting and troubleshooting Lucas Voice Picking, preferred
- Experience with SOTI mobile device management and troubleshooting, preferred
- Experience with Manhattan Associates SCI / IBM Cognos Analytics, Manhattan Associates SOFM, and WMS integration with Manhattan Associates LM
- Ability to participate in on-call rotation to support two shift / seven day per week logistics operation
- Ability to troubleshoot and identify underlying causes of business issues and recommend appropriate corrective action or problem resolution
- Strong communication, problem solving, presentation and analytical skills are crucial
- Strong understanding of how complex application systems integrate and interrelate
- Ability to collaborate with operations team and product owners in designing and developing processes or functionality
- Ability to work with a cross-functional team to define test cases, metrics and resolution guidelines
- Based in Dallas/Ft. Worth area
- Ability to travel 5% a year, based on the business needs
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
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