What are the responsibilities and job description for the Customer Service Account Manager position at The Contractor Consultants?
Deliver Exceptional Client Care : Join AFGO Mechanical Services Inc. as a Customer Service Account Manager!
Position Title : Customer Service Account Manager
Company Name : AFGO Mechanical Services Inc
Pay Range : $30.00 - $35.00 per hour, based on experience
Job Overview
AFGO Mechanical Services Inc., a leader in HVAC Mechanical Services in the NYC Metropolitan Area, is seeking a proactive and assertive Customer Service Account Manager to join our team. This role requires a detail-oriented professional with exceptional communication and organizational skills to ensure client satisfaction and smooth coordination of HVAC service appointments and preventive maintenance. If you thrive in a dynamic, customer-focused environment, this is the opportunity for you!
Who We Are
At AFGO Mechanical Services Inc., we pride ourselves on delivering dependable solutions for our clients' HVAC and refrigeration needs. With decades of experience, a commitment to foundational training, and ongoing education, we equip our team to offer unparalleled service. Join us and be part of a company that values innovation, professionalism, and a client-first approach.
Key Responsibilities
- Customer Service & Account Management :
Schedule and manage appointments for preventive maintenance and quoted repair services.
Collaborate with the Dispatcher to assist in scheduling and coordinating technician workloads effectively.
Serve as the primary point of contact for clients, addressing inquiries and resolving service issues promptly.
Qualifications
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Benefits
Medical, Dental, and Vision Insurance : Ensuring your health and well-being.
Supportive and collaborative work environment.
Join a respected leader in HVAC mechanical services with a strong foothold in the New York City market.
Company events (BBQs, holiday parties, fishing trips, ball games, and more)
Work Schedule
Work Location
Equal Employment Opportunity
AFGO Mechanical Services Inc. is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace and are proud to support veterans in our hiring efforts.
Apply Today and Elevate Your Career!
Join AFGO Mechanical Services Inc. and play a critical role in delivering unparalleled customer service in a fast-paced, rewarding environment. Apply now to become part of a team that values excellence, collaboration, and innovation!
Salary : $30 - $35
