What are the responsibilities and job description for the Assistant Property Manager - partial remote position at The Coral Company?
- APPLY ONLY IF YOU CURRENTLY LIVE WITHIN the CLEVELAND, OHIO metro area.
- MUST be able to travel to community locations throughout Cleveland and surrounding metro area, as business needs dictate (typically a few times per week), and to our corporate office in Independence, Ohio as required on occasion. You will be reimbursed for mileage to our community locations.
- Salary, exempt = $55,000 (non-negotiable).
- Work schedule is Monday - Friday, 8:30am - 5:00pm, with an unpaid hour for lunch. However, you will be expected to work some week day evenings for client board meetings, and respond to occasional after-hours emergencies.
- EXPERIENCE REQUIRED: 3-5 years of external-facing, high-volume customer service experience.
- REQUIRED: must have a dedicated work space and high-speed internet connection to work from home.
- REQUIRED: must speak English.
- REQUIRED: must pass a criminal & credit history background screening prior to hire.
- REQUIRED: must possess a valid driver license and reliable transportation.
Summary:
Our ideal candidate is someone who has a great deal of external-facing customer service experience, especially in challenging situations, such as in hospitality management for example. The demands of our clients and residents are high, and we aim to be as responsive, accurate, and deliberate as possible to provide exceptional customer service. We are looking for a career driven individual who loves to learn and has the ability to work both independently and with our team where resources readily available for support.
Primary Responsibilities (relevant job experience REQUIRED):
- Provide outstanding customer service to owners, guests, and the communities in general.
- Assist the property manager with management responsibilities relating to customer service, physical community upkeep and safety, and financial responsibilities.
- High-level Microsoft Office Suite experience and skill-set are required (Outlook, Excel, and Word).
- Respond to and resolve owner issues in a timely manner.
- Assist with budgeting and planning.
- Assist with banking, financial planning and performance.
- Ensure all work order and repair requests are processed in a timely manner.
- Assist with obtaining proposals and managing vendors.
- Help enforce property and associations' rules and regulations.
- Training and the majority of work for this position is completed through Zoom video calls, e-mail, and phone calls. There are occasional business needs that will require you to go on-site to a community within the Cleveland metro area, and our corporate office in Independence.
Job Type: Full-time
Pay: $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Work Location: Hybrid remote in Independence, OH 44131
Salary : $55,000
