Banquet Captain

Banquet Captain

Education and/or Experience

• High school graduate or equivalent.
• Previous fine dining and banquet experience.
• Must be at least 18 years of age to serve alcohol.
• Minimum two years of Banquet Server experience.
• Proven track record in successfully assisting all types of banquet functions and other special events.
• Some liquor and public entertainment license knowledge.

Job Knowledge, Core Competencies and Expectations

• Knowledge of the principles and procedures used in serving of food in large quantities.
• Able to work flexible schedule that includes weekends, holidays and split shifts.
• Must have good communications skills and a dynamic, outgoing personality.
• Good organizational and follow-through skills.
• Ability to demonstrate proper banquet wine service.
• Knowledge of kitchen and banquet equipment.
• Knowledge of and ability to perform required role during emergency situations.

Job Summary (Essential Functions)

• Supervise the banquet functions for the club when the Banquet Manager is not available or assist the Banquet Manager during the function.
• Assists management in supervising service personnel to ensure that member and guest satisfaction and presentation standards are consistently attained.

Job Tasks/Duties

• Under general supervision, coordinates and supervises catered events based on client specifications and documented in the Banquet Event Order.
• Works with Food and Beverage Managers, Banquet Manager, Banquet Chef and others to coordinate requirements for functions.
• Supervises and directs banquet staff during all phases of a catered event.
• Effectively and regularly communicates expectations and service goals to staff.
• Assists in the creation and implementation of employee incentives and morale-boosting programs.
• Assists in the development and execution of short- and long-term department goals.
• Coordinates food service between kitchen and banquet service staff.
• Inspects all linens daily for proper appearance.
• Enforces established club rules, regulations and policies.
• Prepares and reviews table diagrams, guest tables and set-up needs for special functions.
• Participates in or conducts pre-function meeting with servers to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses.
• Ensures that all banquet staff are well-groomed and in proper uniform.
• Assists with training and supervising of banquet service staff.
• Assures the neatness, cleanliness and safety of all banquet areas.
• Interacts with banquet host or hostess to assure all needs are being met.
• Assures that state and local laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.
• Analyzes accurately situations requiring solutions and adopts an effective plan of action.
• Notifies management of member and guest complaints.
• Oversees breakdown of event, including clean-up activities and securing the facilities.
• Attends Banquet Department meetings and confers with management to identify, plan and develop methods and procedures to obtain greater efficiency.
• Completes other appropriate assignments made by the Banquet Manager or Food and Beverage Manager.

Licenses and Special Requirements

• RAMP certification.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.
• Maintains calm demeanor and exhibits exceptional leadership skills.
• Benefits available for full time positions including medical, dental, vision and 401k.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $18 - $22