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Behavioral Health Division Director

The County of Santa Clara
Santa Clara, CA Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 4/15/2025

Description

Under general direction, the Behavioral Health Division Director plans, administers, manages, evaluates, and oversees a Behavioral Health Program Division and supervises the staff assigned to that division.

There is currently one Behavioral Health Division Director vacancy:


The Division Director, Integrated Substance Use Treatment Services (SUTS), will oversee a growing team focused on ensuring the County of Santa Clara is evolving its SUTS system of care to meet BHSD’s strategic commitment of doubling the service touchpoints and significantly increasing the census of individuals receiving SUTS services over the next five years. This position will oversee transformative changes for the in-county Addiction Medicine & Therapy clinics with our narcotic treatment programs (NTP), as well as spearheading efforts to expand the network of contracted treatment providers for all substance use treatment programs. Central to the position’s responsibilities are collaborative improvements cross departmentally with FDR, Custody Health and OSIT, Children and Youth Services, and working with the hospital system partners on improved medication for addiction treatment access and coordination. This position will grow in scope over time as BHSD works to increase programs across the SUTS service delivery system to meet the need of our community members.

The County of Santa Clara Behavioral Health Services Department (BHSD) strives to be a premier integrated behavioral health care provider, employer, and partner. We are a passionate team of caring, courageous staff and professionals dedicated to transforming the lives of individuals, children, families, and older adults impacted by mental health and substance use challenges. To support achievement of their hopes, dreams, and quality of life goals, our team provides high quality whole-person care and comprehensive community-based behavioral services through the lens of race, equity, diversity and inclusion. We are looking for stellar health care professionals like you to fulfill a rewarding career with us and be a partner for health and wellness in the community.

Learn more about the County of Santa Clara Behavioral Health Services at https://bhsd.sccgov.org/about-us/bhsd-careers and follow us on:

YouTube | Live Event - County of Santa Clara Behavioral Health Services Department - YouTube
Facebook I @cscbehavioralhealth
LinkedIn | https://www.linkedin.com/company/county-of-santa-clara/life/sccbhsd/
Instagram | @cscbehavioralhealth

Typical Tasks

The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

  • Oversees and manages a behavioral health program;
  • Oversees managers and staff in planning, organization, management, implementation, evaluation, and coordination of delivery of behavioral health services to ensure the efficacy of comprehensive, county-wide behavioral health programs;
  • Analyzes the effectiveness of current programs and services and determines program needs, evaluates alternative services, and recommends and implements solutions;
  • Develops and implements information feedback resources;
  • Assesses the needs of the communities served and determines program and service priorities provided by County and contract operated providers;
  • Writes program proposals, grants, and reports;
  • Manages administrative and personnel needs for the program and staff;
  • Oversees the development and administration of assigned division's budget;
  • Monitors program operations to ensure that division objectives are accomplished within established budgets;
  • Negotiates, administers, and evaluates contractual agreements with private and public behavioral health service providers and ensures compliance with the terms of contracts and received grants;
  • Attends and participates in internal and external committee meetings, planning councils, community boards, and coalitions;
  • Represents the division, as assigned, at cross-departmental meetings and interagency collaborative service efforts;
  • Acts as a liaison and represents the Department in relationships with service providers, county departments, state and other funding sources, and community and business organizations;
  • Consults with professional and lay community behavioral health advisory boards and organizations to determine program needs;
  • May be assigned as a Disaster Service Worker (DSW), as required*;
  • Performs other related duties, as required.

Employment Standards

Sufficient education, training, and experience to demonstrate the ability to perform the above tasks, plus the possession and direct application of the following knowledge and abilities:

Training and Experience Note:
The required knowledge and abilities are attained through training and experience equivalent to a Bachelor's Degree in Social Work, Psychology, Behavioral Health, Mental Health, Substance Abuse Disorders, Nursing, Health Care Administration, or a related field.

and

Seven (7) years of administrative experience managing a direct client service program in a psychiatric, mental health, substance abuse, or co-occurring treatment setting.

Possession of a Master's Degree in Psychology, Behavioral Health, Mental Health, Substance Abuse Disorders, Nursing, Health Care Administration, or a related field may substitute for two (2) years of the required experience.

Special Requirements

  • Ability to travel to alternate locations in the course of work. If driving, possession of a valid California driver’s license prior to appointment and the ability to qualify for and maintain a County driver authorization.
  • As a condition of employment, pursuant to California Government Code Sections 3100-3109 and Local Ordinance, all County of Santa Clara employees are designated Disaster Service Workers, including extra help. A DSW is required to complete all assigned DSW-related training, and in the event of an emergency, return to work as ordered.

Knowledge of:

  • Best and evidence-based practices in the field of behavioral health, mental health, substance abuse, and co-occurring treatment;
  • International Classification of Diseases;
  • Diagnostic and Statistical Manual of Mental Disorders;
  • American Society of Addiction Medicine Patient Placement Criteria;
  • Principles and practices of supervision, staff development, organization, administration, and management;
  • Health care integration;
  • Wellness and recovery principles;
  • Culturally informed service delivery and the cultural values and practices of the diverse communities served by the department;
  • Principles, practices, and techniques of program development, implementation, and evaluation in a behavioral health setting;
  • Principles and techniques of budgetary analysis, preparation, and control;
  • The range of treatment services and clinical practice, theory, and techniques provided by a comprehensive community mental health program;
  • Current treatment, intervention, and prevention trends in the field of behavioral health, including emerging practices;
  • Principles and practices of continuous quality improvement initiatives;
  • Principles of community organization and consultation;
  • Integrating self-help and family support systems into the behavioral health delivery system;
  • Information systems, data management, and utilization of electronic health records;
  • Public sector contract development, negotiations, and administration, including evaluation methods to ensure contract compliance;
  • Grant preparation;
  • Strategic planning and systems analysis in behavioral health program administration;
  • English usage, style, grammar, punctuation, and spelling;
  • Common computer systems and applications.

Ability to:

  • Plan, organize, implement, evaluate, and manage comprehensive behavioral health services for a specific functional division;
  • Develop effective channels of communication to foster the confidence and cooperation of a variety of community groups and community based providers to achieve program goals;
  • Create clear and precise verbal and written reports;
  • Work collaboratively with other departments and service providers in the development and implementation of integrated service delivery systems and "scope of service" plans;
  • Understand and interpret the laws, rules, and regulations applicable to community behavioral health programs and the detailed provisions of contractual agreements;
  • Identify and analyze the need for program, practice, and policy changes and facilitate implementation;
  • Develop and administer a large complex program service budget;
  • Identify, research, gather, organize, analyze, and evaluate a variety of raw data, analyze alternatives, and establish priorities for behavioral health services in the community;
  • Analyze and track demographic, client/consumer, and service utilization data to guide service decisions, develop programs and services, and develop and evaluate program metrics;
  • Understand and integrate cultural values and practices of the diverse communities served by the department into programs and services;
  • Evaluate professional competence of subordinate program staff members;
  • Read and understand material safety data sheets and other safety communications;
  • Communicate effectively, both orally and in writing, with people of diverse backgrounds and cultures;
  • Establish and maintain effective working relationships with those contacted in the course of work, at all levels, including colleagues, the public, and representatives of other agencies.

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