What are the responsibilities and job description for the Medical Front Desk Receptionist position at The Covington Clinic?
Overview:
We are seeking a friendly, professional, and detail-oriented Front Desk Receptionist to join our multidisciplinary team at The Covington Clinic, a family medicine and chiropractic office. As the first point of contact for our patients, you will play a vital role in creating a positive and efficient experience from the moment they walk through our doors. This position requires excellent communication skills, a strong ability to multitask, and a passion for helping others in a fast-paced medical setting.
Key Responsibilities:
- Greet and assist patients and visitors with warmth and professionalism
- Answer and route incoming phone calls, emails, and inquiries appropriately
- Schedule, confirm, and manage patient appointments using our scheduling software
- Check patients in and out, collect co-pays, and assist with intake forms via iPad
- Verify insurance eligibility and request prior authorizations when required
- Maintain accurate and up-to-date patient records and documentation
- Proofread documents and forms for accuracy before filing or distribution
- Maintain a clean, organized, and welcoming front desk and waiting area
- Provide prompt and courteous responses to patient questions or concerns
- Support the Chiropractic Assistant in rooming patients as needed
- Perform additional administrative tasks as assigned by management
Required Skills & Qualifications:
- Strong customer service background with a patient-centered approach
- Excellent English verbal and written communication skills
- Exceptional attention to detail and accuracy in data entry and documentation
- Strong organizational and time management skills with the ability to multitask
- Proficient in Microsoft Office Suite and general computer literacy
- Familiarity with electronic health records (EHR) systems is a plus
- Ability to handle confidential information in a professional and HIPAA-compliant manner
- Prior experience in a medical or chiropractic office is highly preferred but not required
- Team-oriented mindset with flexibility to adapt in a collaborative healthcare environment
Why Join Us?
At The Covington Clinic, we pride ourselves on creating a supportive and professional environment where both patients and staff feel valued. If you’re looking for a meaningful position where you can make a difference in people’s health and wellness journey, we encourage you to apply.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Ability to Commute:
- Yakima, WA 98902 (Required)
Ability to Relocate:
- Yakima, WA 98902: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20