What are the responsibilities and job description for the Restaurant Hostess position at the crafsman?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be passionate about providing exceptional guest services and creating a welcoming atmosphere for all patrons. As the first point of contact for our guests, you will play a crucial role in setting the tone for their dining experience.
Responsibilities
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and maintain an organized seating chart to optimize table turnover.
- Assist guests with any inquiries regarding the menu or restaurant services.
- Ensure that the dining area is clean, organized, and inviting at all times.
- Collaborate with waitstaff and kitchen staff to ensure smooth service flow.
- Handle guest complaints or concerns with professionalism and courtesy.
- Utilize POS systems, such as Aloha POS, for managing reservations and orders efficiently.
- Provide support during busy periods by helping with food service as needed.
Skills
- Strong guest service skills with a focus on hospitality and guest relations.
- Excellent communication skills to interact effectively with guests and team members.
- Previous experience in a restaurant or hotel setting is preferred but not required.
- Familiarity with food service operations and POS systems is advantageous.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and a willingness to help others are essential traits for success in this role.
Join us in delivering outstanding dining experiences that keep our guests coming back!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
Ability to Commute:
- Fair Lawn, NJ 07410 (Required)
Ability to Relocate:
- Fair Lawn, NJ 07410: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20