Demo

Clinical Assistant

The Crossroads Center
Cincinnati, OH Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 4/30/2025

Job Description

Job Description

We are currently looking for a Clinical Assistant who will play a key role in supporting the Psychiatric Mental Health Nurse Practitioner (PMHNP) by preparing clients for their appointments and handling administrative duties to maintain smooth clinic operations and ensure exceptional client care.

Essential Duties and Responsibilities :

  • Collect urine samples and ensure proper handling and labeling.
  • Escort patient to the Psychiatric Mental Health Nurse Practitioner office.
  • Maintain proper inventory supplies, including urine collection materials, Gene Sight testing kits, urine collection bags, alcohol and bandages.
  • Schedule and reschedule client appointments as needed.
  • Obtain and manage medical records from external facilities.
  • Respond promptly to calls from pharmacies, hospitals, and doctors’ offices.
  • Serve as a scribe during treatment team meetings.
  • Order and distribute bus passes as needed.
  • Mail letters to clients regarding impending discharges or official discharge notices.

Supervisory Responsibilities [if applicable] : None.

Qualifications :

  • High school Diploma; GED or higher.
  • Prior experience in a healthcare or mental health setting.
  • Familiarity with electronic medical records systems.
  • Knowledge of medical terminology.
  • Skills :

  • Effective communication skills to interact with clients, families and healthcare providers.
  • Active listening skills to understand and address client concerns.
  • Empathy and respect for dealing with diverse client’s needs and backgrounds.
  • Strong observations skills to identify changes in clients behavior, mood, and mental status.
  • Adhere to ethical practices, safeguarding client privacy and health information, and complying with HIPAA regulations.
  • Treat clients with respect; inspires the trust of others; works with integrity and principles; upholds organizational values; follows policies and procedures; supports organization's goals and values; shows respect and sensitivity for cultural differences.
  • Physical Requirements :

  • This position requires working in a clinical environment, interacting with clients and healthcare professionals.
  • Tasks may involve handling biohazard materials and ensuring proper safety protocols are followed.
  • Ability to perform tasks such as sitting, walking, balancing, and lifting up to 15 pounds.
  • Note : This is not necessarily an exhaustive list of responsibili­ties, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

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