What are the responsibilities and job description for the Server -Mister Oso Boulder position at The Culinary Creative Group?
Attention Servers!
The Culinary Creative Group is expanding! CCG is looking for reliable and charismatic servers to join our new Mister Oso in the Moxy Hotel in Boulder. Mister Oso, one of nine Denver Bib Gourmand's, is a gem in the Latin cuisine world!
CCG is more than just a hospitality management group, we are a culture and a philosophy; we have a strong belief in diversity, equity and inclusion; we are a community-focused, activist business.
We provide career opportunities; we aren't a job, people who work for us come to build careers. Our management umbrella includes: Aviano, A5 Steakhouse, Ay Papi, Senor Bear, Ash Kara, Mister Oso, Forget Me Not, Tap & Burger Concepts, Fox and the Hen, Kumoya, Magna, Sorry Gorgeous, and Bar Amorina with more to come!
We strongly adhere to the following:
Our Mission: We create businesses that are welcoming, purposeful, and community driven.
Our Vision: To be progressive, socially-conscious leaders in our community.
Our Values: We exhibit an absolute devotion to guest and employee welfare. We do this courteously, with humility, honesty, integrity, and professionalism. We have a bias for action, and a propensity towards making decisions that leave our world a better place.
What we want to look for when meeting you -
- Reliability Trustworthiness
- Great Communication Skills
- Attention to detail Organization
- You value the guest experience and take pride in your job
- Strong, positive, and consistent leadership/management experience
What You'll Love About Us:
Lucrative Pay: We believe in pay equity and that everyone should invest in a quality experience for our guests and our employees.
A place to grow your career: we believe in growing and mentoring talent within our restaurants by focusing on growing staff and fostering leadership.
Benefits: All full time employees are eligible to participate in company health, dental, and vision insurance plans. Some benefits available to our part timers as well! Your company discount is extended to all restaurants in the group. There are ample opportunities to volunteer in community projects, to cross-train in other disciplines, and to stage throughout the group.
Collaboration: By fostering small, tightly knit teams we want you to closely work with our creative team and to work with us to create a healthy and vibrant work environment.
Please reply with your resume and preferred form of contact, we look forward to learning more about you.
The Culinary Creative Group is an Equal Opportunity Employer.
Pay: All of our restaurants include a service charge fee on each transaction, so this range includes the base pay plus service charge tips.
PURPOSE
Servers are responsible for providing excellent hospitality to all guests through the service of food, drinks, menu knowledge, and experience within the standards of our restaurant/bar. Servers are expected to act in the best interest of the team and guests while performing their assigned duties, staying guest focused, and providing an excellent guest experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Greets guests as they are seated at the table while providing excellent service to address their needs in a timely fashion.
- Guide guests through the menu providing exceptional knowledge of beverage and food menu items and presenting the daily specials, if applicable.
- Answers questions regarding the menu and make suggestions that might appeal to them.
- Provide guests with product details, such as farms/farmers, products used, or preparation descriptions.
- Enters all food and beverage orders into the point-of-sale (POS) system.
- Ensures that customers are of legal drinking age by checking photo IDs.
- Delivers food, beverages, condiments, and other requested items to guests.
- Ensures that food is prepared correctly and to guests’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
- Collects plates and clears the table as guests finish their meals.
- Prepares guests’ checks and collects payments.
- Communicate customer feedback to management in a timely manner to be able to recover or thank guest experience.
- Handles busy service independently and professionally.
- Responsible for total service of their assigned section while in assistance to the rest of the team
- Follow checklists and complete corresponding side work upon conclusion of service or shift.
- Assists host in answering phone calls, answering guest questions, provide information, or take reservations, if necessary; understands how to place a guest on hold and/or take a message.
- Maintain a clean and sanitized work area, seating areas, and equipment/tools by following all health, safety and sanitation guidelines and standards.
- Comply with all food and beverage regulations.
- Performs other related duties as assigned.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
- Excellent customer service, communication, and time management skills.
- Well-organized with ability to take and place food and beverage orders accurately and efficiently.
- Ability to work as part of a team and contribute to a positive work environment.
- Ability to operate POS systems.
- Strong ability to multi-task and problem solve quickly.
- Ability to retain information discussed at daily service meetings and relay to team members and guests.
- Strong interpersonal skills.
- Ability to follow instructions and procedures.
- Ability to communicate issues with proper members of the team to assist in providing solutions.
- Ability to operate in a fast-paced environment, while remaining calm and professional.
- Understanding of hygiene and food safety rules
QUALIFICATIONS/EDUCATION:
- Highschool diploma or GED.
- 3 years of service experience.
- Must be able to work a flexible schedule including opening, closing, weekends, and holidays.
- Must successfully complete Busser/Expo position test with exemplary scores (90 or above).
PHYSICAL DEMANDS & WORK ENVIRONMENT
Work Environment: Job is typically performed in a restaurant environment.
Job Types: Full-time, Part-time
Pay: $30.00 - $40.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Paid training
- Referral program
- Vision insurance
Shift:
- Day shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Serving: 3 years (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Boulder, CO 80302 (Required)
Work Location: In person
Salary : $30 - $40