What are the responsibilities and job description for the Patient Appointment Coordinator position at The Dean A. McGee Eye Ins?
Summary
Coordinates patient access to care by performing a variety of appointment scheduling tasks to include answering phones, patient registration and scheduling office visits and surgical procedures.
Experience
Position requires a minimum of 1 year of experience in a health care facility to include scheduling appointments and/or coordinating access to care.
Education Requirements
High School Diploma or GED
Competencies/Skills Required
Effective communications skills
High attention to detail and organization
Proficiency with Microsoft Office programs to include Word and Outlook
Accurate data entry
Ability to prioritize tasks and complete time sensitive duties daily
Dependability and excellent attendance are required
Essential Functions
- Answer busy phones and assists patients by providing general information and scheduling office visits
- Perform patient registration tasks to include entering patient demographic and insurance information into practice management system(s)
- Document urgent patient phone messages for physician(s), seeking resolution from physician and following up with resolution in a timely manner
- Meet with patients who have been referred for surgery to schedule procedure with surgical facility, review basic information and complete required consent forms
- Provides administrative support to physician(s)
Physical Demands
Ability to perform data entry
Ability to communicate with patients via phone and face to face
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
