What are the responsibilities and job description for the Sales Engineer position at The Delfield Company?
Job Details
Description
Operating since 1949, The Delfield Company has a vision to continuously develop our best-in-class team, processes and products to strategically grow our brand, and deliver exceptional quality foodservice equipment to our customers. We attract talent and build careers. We empower you to grow with us. We recognize you and reward you. We win together as one team!
The Sales Engineer I is responsible for direct contact with Dealers, Reps and Customers (usually chain accounts). Communicates and understands the needs and expectations of each project effectively through orders, quotations and drawings. Manages projects to completion. Has the knowledge and experience to manage larger and more complex jobs. Responsible for more complex configuration and management of chain customers.
Qualifications
Major Accountability
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Accurate and efficient data entry of various order transactions and promotions.
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Manages projects from start to completion.
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Has a greater knowledge and expertise in configuring custom solutions to address customer needs.
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Provides “Best in Class” customer service.
Key Tasks and Responsibilities
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Evaluate and anticipate complex customer needs and translates to configurable and custom products.
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Process orders accurately within established metrics.
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Originate or revise quotations and/or drawings to meet project needs.
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Provide a supporting role to Logistics, Engineering, Manufacturing, Purchasing, Quality, Service, Parts and Credit departments regarding customers business before and after the sale.
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Check others work for accuracy and conformance to product and quotation templates.
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Participation on cross-functional teams to support business growth.
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Consistently operate in a manner that aligns to the Company Core Values.
Key Tasks and Responsibilities
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Strong communication (written and verbal) and presentation skills.
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Knowledgeable of the product line including applications, regulations, and limitations.
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Strong teamwork skills.
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Keen eye for detail.
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Ability to understand construction documents and specifications.
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Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
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Able to lift 35 lbs., walk on the manufacturing floor, stand for extended period of time, travel by air, or car.
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Up to 20% of travel may be required.
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