What are the responsibilities and job description for the General Manager - Lifestyle Hotel position at The Delphi?
Crestline Hotels & Resorts is re-launching a Downtown Los Angeles Icon! The former Standard hotel is being re-opened with a fresh, independent concept (coming soon!) including a stunning new lobby and 6 re-imagined F&B concepts. The original LA Rooftop experience will splash back onto the scene in late 2023, fully renovated with a completely new vibe that will once again be the go-to spot in Downtown Los Angeles.
The General Manager leading this charge will have a strong background in urban lifestyle and independent hotels with exciting/complex F&B operations. This hands-on leader will direct the hotel in all opening activities with a strong focus on culture, financial acumen and excellence.
Salary Range: $170,000 - $190,000 and will be dependent on experience.
Overview
Crestline Hotels & Resorts is currently hiring for a General Manager tooversee one of Crestline's new Lifestyle hotels. The ultimate mission of this role will be to provide guidance to one of Crestline’s multi-million dollar business units by providing strong leadership and unparalleled customer service initiatives.
A strong predictor of success for the General Manager will be the ability to:
- Balance strategic planning with hands-on execution out on the floor in a fast-paced environment
- Develop cohesion with associates and maximize each one’s potential
- Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition
- Successfully interact with Hotel Ownership, all key leaders and staff across the hotel, as well as key corporate staff
Key Duties & Responsibilities
- Strong focus and adherence to three of Crestline’s key success measures i.e. Revenue Index, Flex/Flow, and Guest Satisfaction – your ability to influence and increase these upon starting is key
- Staff Optimization – develop a plan for all newly hired and current leaders so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days
- Develop and get to know key players including Hotel Ownership and Field/Corporate Staff within the first 30 days
- Develop a positive relationship with all Sales staff including onsite Sales as well as the Regional VP of Sales and Corporate Sales & Marketing Leadership
Education And Experience
- Previous 3-5 years of General Manager experience within a busy urban Full Service hotel required
- Computer and Office skills required – must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases
- Experience with hotel information systems and accounting systems
- Premium independent or brand experience highly preferred (Hilton, Hyatt, Marriott)
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
Source: Hospitality Online
Salary : $170,000 - $190,000