Assistant General Manager

The world renowned Restaurant DANIEL by Chef Daniel Boulud is seeking an experienced and professional Assistant General Manager with dynamic opportunities to grow.

While reporting to the Director of Operations, the Assistant General Manager will support service in all areas of the restaurant, including the dining room, lounge and the bar. The AGM oversees the front of house hourly team members, ensuring the restaurant standards, policies and procedures are met.

Responsibilities:

• Perform proper execution of opening and closing procedures, pre and post service duties
• Assists general manager with premeal meetings
• Monitor service to guests in all areas of the restaurant
• Ensure team members' adherence to service standards
• Support in hiring team members' decisions and issue progressive disciplinary action, including termination
• Communicate with kitchen to update them of service issues (i.e., pace of service, VIP tables)
• Review reservation sheet and seating plan and react to any special requests or VIPs
• Sustain guest relations while expanding the portfolio
• Prepare daily briefing sheet to notate program revisions and highlights
• Inspect dining room before service
• Maintain supply para in including linen, china, glass and silverware.
• Maintain the phone coverage standards
• Ensure that service is technically proficient.
• Recover guest complaints and opportunities with positive outcome
• Handles guest correspondence as necessary
  
  

Competencies & Qualifications:

• Extensive knowledge of French cuisine and wines
• Experience in Michelin and Forbes Standards training
• Three years of service experience with at least two in management, preferably in a fine dining environment
• Proficiency in Upserve, Resy and Breadcrumb/Lightspeed
• Ability to lead, train and inspire
• Organizational skills
• Effective time management
• Present with professional demeanor
• Positive and clear written and oral communication skills
• Ability to engage guests successfully and build a relationship
  
  

The Dinex Group LLC is an equal opportunity employer. The Dinex Group does not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, national origin, ancestry, age, disability, genetic information, citizenship status or any other characteristic protected by applicable federal, state or local law.

More detail about DANIEL part of The Dinex Group, the Restaurant Group of Chef Daniel Boulud, please visit https://culinaryagents.com/entities/219-DANIEL