What are the responsibilities and job description for the Crisis Navigator position at The Diocese of Toledo?
Catholic Charities – Diocese of Toledo is seeking a full-time Crisis Navigator at Helping Hands of St. Louis in Toledo, Ohio.
Primary responsibilities include:
The Crisis Navigator provides caring listening and customer-friendly service, in a positive environment. Based on client crisis needs, it offers information and local referral services to individuals and families.
Essential Responsibilities:
-Offers information and local referral services, to assist matching client needs with the appropriate community resources.
-Assists clients with developing an individual budget and short-term action plan that helps them work toward stability. Follows up with clients to gauge progress with action plan and provide further help and encouragement.
-Assists in providing and facilitating life skills workshops for clients.
-Develops and maintains community relationships and collaborations, to support our crisis navigation efforts.
-Responsible for supporting guests in filling out SNAP applications and following up with the SNAP process and procedure.
-Responsible for providing rental assistance if rental assistance funds are available and following the funding and reporting guidelines.
Candidates for the position must possess:
-Bachelor’s degree in social work or related field preferred.
-At least 1 year of relevant work experience in a social services environment is desirable.
-Proficiency with Microsoft Excel and Word.
-A sincere commitment to the mission of Catholic Charities and the drive to put it into action.
Qualified candidates please submit cover letter, resume, and salary expectations to: humanresources@toledodiocese.org
Job Type: Full-time
Pay: $19.77 - $20.00 per hour
Expected hours: 37.5 per week
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Language:
- Spanish (Preferred)
Ability to Commute:
- Toledo, OH 43605 (Required)
Ability to Relocate:
- Toledo, OH 43605: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $20 - $20