Employment Coordinator

Description

Position: Employment Coordinator

Supervisor: Supervisor of Culinary and Wellness        

The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly eleven thousand New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.

The Door has stood as a field leader in developing sector-based postsecondary training programs that offer youth targeted skills to thrive in a competitive and evolving job market. For 20 years, we have provided training in several high potential industries, including the retail, construction, technology, food service, technical theater, and healthcare sectors. Further, The Door has a demonstrated history of partnering with employers to develop effective program models that offer youth the technical skills and wraparound support needed to secure competitive employment. Our goal is to allow a young person to craft a personalized life plan defining the steps he/she will take to achieve those goals while developing the necessary skills for future life success and independence. The Door’s mission and offer a wide variety of jobs, locations, and advancement opportunities for program participants to choose from.

Through direction and collaboration with the Supervisor of Culinary Training and Wellness Programs, the Employment Coordinator will serve as a fundamental piece of the Cut, a unique Culinary Training Experience at the Door. The experience offers 60 hours of workshop-based learning of transferrable employment skills, such as effective communication, strategic planning (time management), best interview practices and much more; 12 of those hours will be facilitated by the Employment Coordinator. Our goal is to connect our crew members (culinary interns) to entry and mid-level careers in culinary services, food operations, or other career paths after the completion of our 150 hours of in-kitchen internship that our Head Chef instructs. All successful crew members will be certified with the ServSafe Food Handlers Certification by our Head Chef and connected to open opportunities and meaningful, full-time & part-time work by our Employment Coordinator.

The Employment Coordinator is responsible for fostering and maintaining strong relationships with both employers and crew members, acting as a liaison to connect them with employment opportunities. Using a strengths-based approach, the coordinator ensures that the goals of both employers and crew members align. They assist in identifying both long-term and short-term goals while supporting the Career Advancement Coach in addressing any barriers to personal, professional, and financial success, ensuring crew members maintain full-time or part-time employment.

Additionally, the Coordinator works with The Door’s employer partners to create more supportive and inclusive workplaces. This includes facilitating training for employers, educating them about the population we serve, and sharing best practices to ensure successful and sustainable partnerships.

The Employment Coordinator will assess each participant’s strengths and areas for growth, ensuring they secure, retain, or advance in employment. By working closely with crew members to understand their career goals, skills, and interests, the coordinator will match them with suitable opportunities that align with the needs of our employer partners. This careful matching process promotes higher retention by ensuring the youth are placed in positions that suit both their desires and skills. Once a crew member is placed, the coordinator will conduct regular check-ins with both the crew member and their new manager. They will provide continued career advice and guidance for up to one year, offering support such as connections to further education, revisiting skills through bi-weekly Job Club meetings, resume updates, skill-building activities, and assisting with applying to new job opportunities.

As The Cut is a newer and evolving program, the Employment Coordinator will play a key role in helping strategize around the training program’s  structure and goals. . This includes adjusting and innovating to meet the ever-changing needs of the program and its participants.

RESPONSIBILITIES:

Job Placement/Coaching/Retention Services:

• Collaborate with participants to connect them to in-house internship and unsubsidized employment opportunities that align with their career interests, goals, and abilities through employer partnerships.
• Assist applicants during the recruitment stage to complete the internship application via Paycom, W9, and ensure a seamless HR onboarding process in collaboration with the Head Chef and Recruiter.
• Produce high-quality resumes and cover letters for all program participants.
• Facilitate workshops for each cohort, totaling alteast 12 hours; Must be able to design and facilitate workshops on workforce best practices.
• Provide support to Career Advancement Coach for unemployed participants as they overcome various barriers, including housing, childcare, and access to benefits, and connect them to appropriate service partners.
• Offer individual and group career exploration support to program participants as they transition into the workplace, ensuring job retention for up to one year and fostering professional advancement.
• Assess and match participants with job opportunities that align with their skills, abilities, and interests.
• Provide retention services through one-on-one scheduled meetings, bi-weekly Career Connect workshops, and email check-ins.

Employer Supports:

• Initiate and maintain relationships with employers, businesses, and industry representatives to cultivate partnerships
• Develop and facilitate or coordinate with third-party vendors to implement workshops on strengths-based leadership, giving and receiving feedback, multiculturalism, racial equity, and implicit bias to employer partners.
• Conduct regular follow-up with employers who have hired participants and report results to appropriate staff and participants.

Administrative:

• Perform administrative duties, including tracking all job referrals, placements, retention, and other job development activities on a daily and weekly basis.
• Accurately track weekly activities in the Salesforce database, including inputting ServSafe certifications into goals and managing the opening/closing of culinary training (internship placements).
• Add employment placements and track retention for up to one year.
• Assist program leadership in compiling and writing reports for funders and other stakeholders.
• Contribute innovative ideas to achieve and exceed program and contractual targets.
• Submit the Work Progress Program (WPP) Report and Data-Driven Administrative Screening (DDAS) monthly.
• Create spreadsheets to track placements, retention dates, and employer partners.

ADDITIONAL RESPONSIBILITIES AS ASSIGNED

• Handle any appropriate responsibilities and functions as assigned by supervisor and/or director
• Mandatory weekly dinner support until 6pm
• Mandatory late night weekly 10:30 am to 6:30 pm or 11:00 pm to 7:00 pm
• Proficiency in Spanish Required, French or Mandarin preferred

Qualifications:

• Bachelor’s degree is required, preferably in Business, Sales, Marketing, Community Engagement, or a related field.
• At least 3 years of job development and retention or directly related experience required, preferably with individuals with barriers to employment
• Knowledgeable of and ability to apply positive youth development principles to working with young people
• Excellent communication and interpersonal skills
• Effective organizational and time-management skills
• Proven experience in a team-based work environment.
• Ability to work independently, demonstrate sound judgment, multitask, and take initiative
• Self-motivated with the ability to meet placement targets.
• Food service/culinary industry experience strongly preferred
• Existing employer contacts and experience presenting to the business/food service industry required.

Hours: Monday through Friday, 35 hours per week, occasional evening hours as needed

Salary: $57,000 plus generous union benefit package

COVID -19 POLICY

The Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Qualifications

Salary : $57,000