What are the responsibilities and job description for the Room Attendant position at The Draftsman Autograph Collection?
The Draftsman, Charlottesville, University, Autograph Collection Hotel is seeking a qualified and experienced Room Attendant to join our amazing Housekeeping Team. As a Room Attendant, you will play a crucial role in maintaining the high standards of cleanliness and guest satisfaction that our hotel is known for. We are looking for individuals who are detail-oriented, reliable, and passionate about providing exceptional service. If you have a keen eye for detail and a commitment to excellence, we invite you to view our current career opportunities and apply to be part of our dynamic team.
Position Summary
Responsible for the cleaning and preparation of room/suites for the guest while maintaining standards of consistency.
Essential Functions
- Clean assigned rooms/suites according to standards. This includes making beds, cleaning bathrooms, vacuuming, dusting, and arranging furniture.
- Place and restock useable items in the rooms/suites including paper items, soap, and towels.
- Clean exterior entry areas and hallways.
- Maintain and restock housekeeping cart each day.
- Responsible for the proper administration of key control for issued keys and keys left by guests in rooms/suites/
- Bring all lost and found items to the Executive Housekeeper’s office for logging and storage.
- Notify Executive Housekeeper immediately of any out of ordinary situation in the guestrooms/suites.
- Take laundry and dry-cleaning orders from guests.
- Accommodate guests’ special requests.
- Ensure confidentiality and security of the room/suite.
- Keep linen closets and supply areas organized and tidy.
- Report any maintenance needs, handle guests’ requests and/or complaints.
Additional Responsibilities
- Adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, these contained in the employee handbook.
- The hotel operates 7 days a week. 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
Skills and Abilities
- Ability to stand for long periods of time
- Ability to lift, carry and bend during majority of shift
- Ability to work independently
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absences, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify
We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.