What are the responsibilities and job description for the Front Desk Assistant position at The Emily Program Brand?
Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.
Position Overview
The Front Desk Assistant is a unique position as this person represents the first impression many of our patients and families have of The Emily Program. This is a unique position due to the special patient population served, and requires a range of skills, including but not limited to: being a master communicator; ability to adapt quickly to change; ability to prioritize and turn on a dime as directions and workflow change; ability to quickly and independently process ideas and implement changes; quick thinking, solution-oriented, efficient use of time; customer focus; professional appearance; critical thinking skills; ability to identify and mitigate risk; exceptional organizational skills; flourishes in a collaborative team environment; attention to detail; creativity, flexibility and resilience; sees things through to completion; accountable for delivery of quality services.
Schedule:
- Part Time 0.6 FTE
- Saturday, 7:00 am-4:00 pm
- Sunday, 8:00 am-5:00 pm
How Front Desk Assistants Empower Recovery
- Provide a positive environment for supportive, recovery-based treatment.
- Serve as initial point of contact for the company, including incoming phone calls, vendors, patients and visitor
- Cordially and professionally greet all visitors and phone callers
- Primary contact for ensuring facility readiness and cleanliness in the mornings
Qualifications
- Bachelors Degree preferred
- At least 2 years of experience in a Front Desk, Administrative or equivalent position, required.
- Experience in a healthcare setting preferred. Experience in an inpatient hospital setting strongly preferred.
What we offer:
Benefits/Total Rewards: We understand the importance of a well-rounded benefits package, and because of that, we offer a range of plans. For full-time employees, we offer HSA and PPO health insurance plans through Blue Cross Blue Shield, dental insurance through Delta Dental, vision insurance through EyeMed, 401(k) matching, disability insurance, and employee assistance program (EAP), Flexible Spending Account Program or Health Savings Account, and more!
Time Away: To provide the best care to our patients we know we have to provide the best care back for our employees. Paid Time Off (PTO) is not only crucial to employee success, but vital to employee wellness and we give ample personal time off (PTO) so that you can enjoy time away. Your PTO is accrued throughout the year and can be used for vacation, personal and sick time.
