WAGEES Care Manager

Job Description

Job Description

Position Summary :

Empowerment is seeking a Case Manager to work in the CDOC – WAGEES community re-entry program. The Work and Gain Education & Employment Skills (WAGEES) Program provides support in the re-entry of individuals under the supervision of the Department of Corrections Division of Adult Parole and up to one year upon successful completion of parole to reduce recidivism and increase the chances of long-term success. Responsibilities include actively engaging participants in assessment, goal setting, resource navigation, and development of meaningful goals to increase education and employment skills while providing supportive services to participants. The WAGEES Case Manager will work with participants to overcome barriers of criminal justice system involvement, substance use disorder (SUD), and mental health and create a tangible path of increased stability and self-sufficiency to attain their goals. The WAGEES Case Manager will work with community members to grow current partnerships and build new collaborations to create a more comprehensive hub of social services / programming offered to support the program participants’ self-sufficiency, address basic needs, and provide employment and housing security through a holistic approach to case management. This position directly reports to the WAGEES Program Manager.

Duties and Responsibilities :

• Determines and implements services and programs needed by participants that are consistent with the mission, vision, and strategic plan of the WAGEES program and grant requirements.
• Supports individuals experiencing parole in community resource navigation. These include but are not limited to housing, employment, education, public assistance, mental health services, recovery support services and support groups.
• Provide direct case management to enrolled program participants in the areas of education, employment, housing, goal setting, and support in accessing outside services.
• Ensures all services provided are properly documented and accurately entered in required database (CaseMgr) and physical copies are stored securely in participant files.
• Must demonstrate an understanding and implementation of HIPPA standards with client files.
• Complete individual monthly progress reports and enter into CaseMgr as well as the CDOC database (CWISE).
• Conduct routine participant visits wherever they may be located in the community (jail, halfway house, housing, etc.).
• Provide intake assessment and documentation to support assessment.
• Supporting program participants by acting as a resource for information about accessing other community programs and services.
• Assisting in co-facilitation of group services as needed.
• Participates in Empowerment’s trainings, staff meetings, community meetings, and personal / professional development opportunities.
• Attend and participate in meetings, webinars and training related to Empowerment, the WAGEES program and other relevant topics.
• Learn and practice the support models guided by the Latino Coalition for Community Leadership, such as the INSIT model and Individualized Service Plans.
• Coordinate resources and services with other Empowerment departments.
• Assists in coordination of resources and services with other community agencies and non-profit organizations.
• Contribute to maintaining an inclusive, safe, and supportive environment for staff, program participants, volunteers, and the community.
• Attend routine outreach events and present to community providers and DOC employees about services.
• Maintain strict confidentiality per Empowerment and federal guidelines.
• Set and adhere to strict boundaries and ethics when working with program participants. Report incidents or concerns to supervisor.
• Adhere to boundaries and strict ethics working with vulnerable populations, general public and partner agencies.
• Maintain effective, consistent communication with the Program Manager to ensure program and organizational policies are being followed.
• Encourage and assist participants in utilizing the WAGEES-specific programs, including but not limited to the WAGEES E-bike Program, Tool Library, and Phoenix Life Skills Curriculum.
• Assist in answering the door for visitors of the Administration Building.
• Performs other duties as required or assigned by the Executive Director, Deputy Director, and Program Manager.

Essential Job Functions :

Ability to maintain confidentiality.

Team player.

Ability to work under stress with deadlines, public contact and changing priorities and conditions.

Ability to be flexible, adapt to change, problem solve and multi-task.

Critical thinking skills to review, assess, and improve services and programs.

Communication, de-escalation, and conflict management skills.

Ability to show compassion, wisdom, boundaries, and impartial judgment when dealing with staff, program participants and community members.

Demonstrated understanding of diversity, cultural sensitivity, and trauma-informed care.

Maintain and model personal recovery, acting as an example that success and recovery are not only possible but attainable goals.

Ability to work independently and as a team.

Ability to drive to different locations in personal car.

Preferred Qualifications and Experience :

High School Diploma or GED.

Lived experience with substance use disorder or a mental health disorder and in active and sustained recovery or experience as a caretaker for an individual with substance use or mental health disorder.

Writing and oral skills necessary to communicate with staff, program participants, volunteers and community partners.

Ability to utilize or learn office-related software and data entry programs.

Working knowledge of confidentiality and mandated reporting requirements.

Must maintain a current driver’s license.

Pass a pre-employment drug screening and during employment if requested.

Pass a criminal background check, a conviction will not automatically disqualify you from this position, and individuals with criminal justice involvement are encouraged to apply.

The position is not official until the CDOC approves the background check.

Benefits : Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Medical Insurance

Schedule : 8-hour shift

Full-time

Tuesday - Saturday

Pay : $55,000 annually

Powered by JazzHR

r3ooK2VvzN

Salary : $55,000