What are the responsibilities and job description for the Administrative Assistant position at THE EVANGELINE BANK & TRUST COMPANY?
Job Summary:
The Administrative Assistant performs multiples roles within the bank providing support to various departments with clerical duties.
Duties/Responsibilities:
- Support customers by answering phones, greeting customers in lobby, and directing them to the appropriate employee or department.
- Proficiently provide teller and new account support as needed to ensure quality customer service.
- Vault and safe deposit box duties as necessary.
- Ordering currency for branches and customers as needed.
- Support Visa credit card department as needed. Duties may include balancing accounts, entering new customer information, working past dues, entering payments.
- Reconcilements for our corresponding banks.
- Remain current with all products and services
- Follow appropriate compliance regulations.
- Assist with auditing duties.
- Other duties as assigned by Management.
Required Skills/Abilities:
- Excellent verbal communication skills.
- Excellent organization skills.
- Trustworthiness and the ability to act with integrity.
- Thorough understanding of customer service.
Education and Experience:
- High school diploma or equivalent is required.
- Previous banking and administrative experience preferred
Physical Requirements:
- Must be able to lift up to 15 pounds at times.
- May need to sit or stand for long periods of time.