What are the responsibilities and job description for the Office Assistant position at The Eye Center?
Job Summary
We are seeking a reliable and organized Part-Time Office Clerk to join our Ophthalmology clinic in Champaign. The Office Clerk will play a crucial role in maintaining the smooth operation of our front office by providing administrative support and excellent customer service.
Key Responsibilities
- Answering phone calls: Professionally and courteously handle incoming calls, directing inquiries to the appropriate staff members and scheduling appointments.
- Appointment Scheduling: Manage the appointment calendar, ensuring efficient scheduling and minimizing patient wait times.
- Referral Management: Process incoming and outgoing referrals, ensuring accurate and timely communication with referring providers and patients.
- Prescription Submission: Submit prescription requests to pharmacies, verifying accuracy and following up on any issues.
- Inventory Management: Assist with maintaining inventory levels of office supplies and clinical materials, ordering new supplies as needed.
- Billing and Coding: Support the billing process by entering patient information, verifying insurance coverage, and coding procedures accurately.
- Administrative Tasks: Perform various administrative duties, such as filing, data entry, and maintaining patient records.
Qualifications
- High School Diploma or equivalent: A minimum of a high school diploma or equivalent is required.
- Customer Service Experience: Previous experience in a customer service role is preferred.
- Computer Skills: Proficiency in Microsoft Office and electronic medical record (EMR) systems is desired.
- Communication Skills: Excellent verbal and written communication skills are essential.
- Organizational Skills: Strong organizational and time management skills are required.
- Attention to Detail: A high level of attention to detail is crucial for accuracy in data entry and administrative tasks.
Work Schedule
- Part-Time: Monday through Friday, 9 AM - 1 PM (20 hours per week).
Future Opportunities
This position offers the potential for growth and expanded responsibilities. In the future, the Office Clerk may have the opportunity to:
- Perform Ophthalmic Clinical Functions: Receive training and certification to assist with clinical tasks, such as visual acuity testing and patient preparation.
Increase Work Hours: Transition to a full-time role as the clinic's needs evolve.
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 20 per week
Schedule:
- Morning shift
Ability to Commute:
- Champaign, IL 61820 (Required)
Work Location: In person
Salary : $17 - $18
