Human Trafficking Victim Advocate/Project Coordinator

Position Description – Human Trafficking Victim Advocate/Project Coordinator

About Central California Family Crisis Center, Inc. (CCFCC)

CCFCC is a culturally and linguistically competent multi-service nonprofit organization dedicated to providing services to those affected by domestic and sexual violence, elder abuse, economic deprivation, and homelessness regardless of gender identity or sexual orientation. Our emphasis is on client-centered, trauma-informed care. We work with diverse partners to promote individual, family, and community transformation.

CCFCC is an equal-opportunity employer. The organization does not discriminate based on age, race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity and gender expression), sexual orientation, marital status, national origin, ancestry, mental and physical disability (including HIV and AIDS), medical conditions (such as cancer and genetic characteristics), genetic information, and military and veteran status, family care status, taking or requesting statutorily protected leave, or any other basis protected by law. CCFCC is federally grant-funded, all job applicants and employees will require a federal background investigation and clearance including a federal clearance for drug screening of cannabis. Under the Drug-Free Workplace Act of 1988, federal workplaces, and non-federal workplaces with a federal contract of $100,000 or more or a federal grant in any amount must implement a Drug-Free Workplace Program. CCFCC is a Drug-Free Workplace.

POSITION: Human Trafficking Victim Advocate/Project Coordinator

HOURLY WAGE: $16.50 - $18.00

REPORTS TO: Executive Director

FLSA CLASSIFICATION: Hourly, Non-Exempt

LOCATION: Porterville, CA

DEPARTMENT: Counseling Center/Admin Office

Language: English & Spanish

Supervises: Not Applicable

Dress Code: Business Casual – No Jeans or t-shirts except on Friday

GENERAL DESCRIPTION OF POSITION

This position requires the ability to work with diverse audiences, under pressure, and maintain personal/professional boundaries. It also requires the ability to multi-task, meet deadlines and manage stress constructively. Excellent oral, written and interpersonal skills are required –equally fluent in English/Spanish required. The advocate must adhere to the legal requirements of confidentiality at all times.

The main function of the Human Trafficking (HT) Victim Advocate/Project Coordinator is to provide supportive counseling, information, referrals, and advocacy services to victims of HT; provide community education, outreach, and professional training regarding HT; and to provide project coordination for Office for Victims of Crime (OVC) HT activities. Bilingual (English/Spanish) required

WORK SCHEDULE:

• 40 hours/week. Days and hours of work are primarily Monday through Friday, 8:00 am to 5:00 pm.
• This position does require a flexible schedule based on client and agency needs. Must be willing to adjust work schedules for clients in crisis.

ESSENTIAL DUTIES/ RESPONSIBILITIES/KNOWLEDGE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Greet human trafficking clients/visitors in a friendly and professional manner and assist them as needed, including connecting them with the appropriate staff person.
• Work with the OVC-funded HT Coordinator to ensure completion of grant goals and objectives including completion of service provision reports.
• Provide trauma-informed and comprehensive case management services essential to helping trafficking survivors achieve independence and self-sufficiency. Assess the client’s needs for additional services and make appropriate referrals.
• Provide culturally sensitive crisis intervention and personal, confidential peer counseling to human trafficking survivors at Family Crisis Center and other locations as needed.
• Provide human trafficking outreach, community education, and training to professionals regarding identifying and assisting survivors of human trafficking.
• Work collaboratively with members of the Tulare County Anti-Human Trafficking Task Force and develop linkages with related service providers.
• Maintain regular and open communication with appropriate staff regarding the completion of projects and any needs for additional work.
• Maintain records and submit statistical and narrative reports as required by OVC and Family Crisis Center.
• Assist in the organization and implementation of Human Trafficking Awareness month activities and other special events throughout the year.
• Demonstrate strong organizational skills to manage a caseload of up to 25 clients.
• Answers agency phones and provides direct one-on-one crisis counseling to primary and secondary victims of DV and HT.
• Attend all staff meetings, training, and committee meetings as assigned.
• Safely perform all tasks to avoid injury to self and others.
• Work independently and as part of a team.
• Other duties as necessary and assigned. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a similar, related, or logical assignment to the position.

QUALIFICATIONS:

To perform effectively in this position, the incumbent must have/be:

• Education: BA degree with an emphasis in social services, psychology, or a related field.
• Must possess or be able to complete a state-approved 40-hr training leading to certification as a DV counselor/advocate.
• Must possess or be able to complete a state-approved 40-hour training leading to certification as an HT victim counselor/advocate.
• Completion of 1-hour Sexual Harassment Prevention Training for non-supervisory staff, every 2 years.
• Six months of experience with a social services provider
• Trauma-informed crisis counseling skills preferred
• Knowledge of wide-ranging community resources.
• Bilingual-Biliterate English/Spanish required
• Demonstrate effective public speaking and communication skills.
• Must be able to respond quickly and effectively to many types of situations, including crisis-driven or possibly difficult situations involving potentially traumatized victims of crime.
• Psychological tolerance for confrontation and/or disruptive behaviors of clients.
• Excellent written, verbal, communication, and conflict-resolution skills
• Computer knowledge and skills required. Strong knowledge of MS Office programs.
• Must possess a valid CA driver’s license, proof of personal auto liability insurance & acceptance by our insurance carrier.
• Must receive clearance from the Department of Justice Criminal and Federal Bureau of Investigation record Offender Information database.
• Must be able to pass a pre-employment drug screen. Please refer to AB 2188 Section 2 12954 (e) This section does not preempt state or federal laws requiring applicants or employees to be tested for controlled substances, including laws and regulations requiring applicants or employees to be tested, or the manner in which they are tested, as a condition of employment, receiving federal funding or federal licensing-related benefits, or entering into a federal contract.
• Ability to operate the tools and equipment listed.
• Have not been a resident of FCC Emergency Shelter or any other DV or HT shelter, not have been in a DV or HT relationship or recovering from sexual assault for at least two years.

COVID-19 Vaccination & Testing:

Please be aware that the Family Crisis Center requires all employees to be vaccinated for COVID-19 or complete weekly testing. This position will require the successful candidate to show proof of vaccination or set a routine testing plan with HR.

TOOLS AND EQUIPMENT USED:

Motor vehicle, multi-line telephone, cell phone, personal computer, internet, email, copy and fax machines.

SPECIAL ADA REQUIREMENTS

CCFCC is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate concerning applicants or employees with disabilities and will make reasonable accommodations when necessary.

• For the ADA, the “Responsibilities” and Qualifications” are essential job functions.
• Bending, lifting, and carrying up to 40 pounds (files/boxes) required; lifting from the floor, inside a car, inside a truck, or from the trunk.
• Both standing and sitting are required for extended periods
• Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate the equipment.
• Hearing in the normal audio range with or without correction. Must have the ability to receive and convey detailed and/or important instructions or ideas accurately.
• Manual dexterity required and able to use wrists, hands, and/or fingers in a repetitive motion. Prepare and/or review documents and communications on the computer, on paper, and in files.
• Must move up and down stairs in the facilities

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee works in a normal office setting and throughout the community. The noise level in the work environment is typical of a busy office, ranging from quiet to moderately noisy.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements, which may change from time to time based on business needs. When appropriate, reasonable accommodations that do not create an undue hardship to the Company may be made to enable individuals with disabilities to perform the essential functions of the job. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

This job description is approved by all levels of management:

Job Type: Full-time

Pay: $16.50 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $17 - $18