Demo

Mail Associate

The Farm Soho
New York, NY Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 3/24/2025

PLEASE ONLY APPLY VIA THIS LINK https://www.videoask.com/f8g0v15rq AND COMPLETE ALL QUESTIONS, OTHERWISE YOUR APPLICATION WILL NOT BE CONSIDERED.

The Farm is a dynamic, rapidly growing shared office space and event venue operator, offering a range of flexible solutions for freelancers, start-ups, small businesses, and large enterprises alike. Since its founding in 2014 at 447 Broadway, The Farm has expanded to three locations across New York City. Recognized as the #1 Coworking Space by Time Out New York and featured in Forbes, INC, and The New York Times, The Farm is building a reputation as a leader in the coworking industry.

Backed by a publicly traded private equity group, The Farm is on an ambitious path toward global expansion. Under the visionary leadership of our CEO, we have set a bold plan to expand operations across all 50 states within the next two years. This is an unparalleled opportunity to be part of a high-growth, fast-paced company on the cutting edge of the coworking industry.

Why Join Us?

  • Be part of a rapidly scaling company with the backing of top-tier investors.
  • Learn and grow in a fast-paced environment with endless opportunities for professional development.
  • Get in early and make an impact as we execute our ambitious expansion plans across the country.

If you’re looking for a career-defining opportunity at a company with big plans and even bigger potential, The Farm is the place to be.

Ideal Candidate

  • Tech-savvy
  • Ability to provide great customer service in person, over the phone, and through emails
  • Proactive, ability to work under pressure
  • Diligent and reliable
  • Keen attention to detail
  • A good researcher and client-focused approach
  • Excellent time management and organizational skills in order to prioritize various job demands

Responsibilities

  • Sorting high volume of incoming mail, and packages received from different carriers
  • Managing virtual mailbox requests (scans, shreds, check deposits, Post Office runs, forwarding, shipments)
  • Answering customer questions, providing information about plans & pricing, taking and processing requests, and addressing complaints in a timely manner
  • Preparing mail-related documents (USPS forms)
  • Keeping up to date with mail regulations
  • Attend weekly meetings/reviews
  • Facilitating client tours as requested
  • Track and keep mailroom supplies stocked
  • Keeping an updated master log of virtual mailbox recipients and ensuring records are accurate
  • Onboarding new software and clients

PLEASE ONLY APPLY VIA THIS LINK https://www.videoask.com/f8g0v15rq AND COMPLETE ALL QUESTIONS, OTHERWISE YOUR APPLICATION WILL NOT BE CONSIDERED.

Job Type: Full-time

Pay: $46,000.00 - $50,000.00 per year

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to Commute:

  • New York, NY 10013 (Preferred)

Work Location: In person

Salary : $46,000 - $50,000

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