What are the responsibilities and job description for the Commercial Real Estate Insurance - Customer Service Representative position at The Fidella Agency?
Job Description
Job Description
Join Our Team as a Customer Service Representative in Commercial Lines Insurance!
Are you an experienced insurance professional with a passion for delivering top-notch service? Do you thrive in a fast-paced environment where attention to detail and customer satisfaction are paramount? If so, we want YOU to join our vibrant team!
About Us
We are a dynamic and growing commercial lines insurance agency, committed to providing our clients with exceptional service and innovative solutions. With a culture rooted in teamwork, positivity, and continuous improvement, we strive to be a leader in the insurance industry.
What You’ll Do
As a Customer Service Representative , you’ll play a pivotal role in ensuring our clients’ needs are met with professionalism and efficiency. Your daily responsibilities will include :
- Certificates of Insurance : Issuing and managing certificates with precision.
- Audits : Assisting clients with audits to ensure compliance and accuracy.
- Recommendations and Inspections : Providing valuable insights and coordinating inspections.
- Endorsements : Processing endorsements swiftly to keep policies up-to-date.
- Billing : Managing billing inquiries and resolving any issues promptly.
- Data Entry : Entering and maintaining client data in our agency management software with meticulous care.
What We’re Looking For
We are seeking a self-motivated individual with :
Perks of the Role
Ready to Join Us?
If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you! Send us your resume and a brief introduction sharing why you’re the perfect fit for this role. Let’s make great things happen together!
Join us in delivering exceptional insurance solutions—one client at a time.
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