Demo

Family Office Advisor

The First National Bank in Sioux Falls
Sioux Falls, SD Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 4/26/2025

Job Description

Job Description

Position Summary :

As a Family Office Advisor, you will partner with individuals and families to assess their financial circumstances and develop strategies to achieve their short- and long-term objectives. You will meet with clients to understand their comprehensive financial picture, analyze the information, and deliver personalized recommendations aligned with their values and goals. In this role, you will engage with our diverse business lines to nurture relationships with high-net-worth individuals and families. You will also network across internal and external business lines to build strong connections, generate referrals, and deliver holistic solutions to address clients' diverse needs.

In addition, our FIRST Values apply to all teammates without exception.

FIRST Values

  • Family – We support, trust, and respect each other, our customers, and our shareholders.
  • Independence & Innovation – We embrace change as vital to our success.
  • Relationships – We build relationships that are based on strong character, mutual loyalty, trust, and respect.
  • Stewardship – We take care of ourselves so we can take care of others.
  • Teamwork – We help each other grow and succeed.

Who we are :

The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 135 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations.

The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us – it is the cornerstone of our success.

Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values.

Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships.

Although banking has evolved over the years, our mission and values have not and will not change.

What will you do : Accountabilities

Project / Process Leadership Accountability (PLA)

Lead with clear direction, providing the necessary tools to delegate and elevate for growth and development of self and other teammates.

  • Lead special projects that are assigned that help the team obtain strategic planning goals.
  • Support the growth and development of each teammate with learning opportunities.
  • Mentor others by helping them develop skills in financial planning, retirement planning, estate planning, and income tax planning for more complex engagements.
  • Continually train and build trust among teammates.
  • Assist with onboarding and mentoring new teammates in the future.
  • Client Relationship Management

    Monitor client needs by establishing and managing relationships. Deliver exceptional client experience to ensure client retention, additions, and referrals. Facilitate ongoing and effective communication with internal and external stakeholders.

  • Serving our largest and most complex Wealth Advisory and FNB Reserve relationships, working with High Net Worth and Ultra High Net Worth families.
  • Help the client discern their financial planning, retirement planning, estate planning, and more complex income tax planning goals.
  • Provide insightful strategic planning guidance or suggestions for clients to engage with their personal CPA and Attorney to aid them in making strategic planning decisions.
  • Utilize Client Relationship Management software (FSC) to log client interactions and to perform reach-outs at designated intervals.
  • Review Daily Transaction History report and monitor Cash balances in all accounts.
  • Complete annual Administrative Reviews within established guidelines.
  • Establish the appropriate cadence for significant interactions with clients based on our client tiering guidelines.
  • Meet with clients to update financial plans and present realistic, meaningful recommendations based on clients' financial situations and goals.
  • Conduct financial planning for Wealth Advisory and FNB Reserve clients and make recommendations on advanced techniques and strategies to help them reach their financial goals.
  • Growth Mindset

    Drive continuous growth by actively seeking learning opportunities to advance your skill set, embracing a culture of continuous improvement and collaboration for department success, while enthusiastically pursuing ways to achieve defined growth goals.

  • Actively pursue training, workshops, or certification opportunities that advance professional knowledge and align with department objectives.
  • Proactively apply new skills and insights from learning experiences to daily tasks, adjusting approaches to improve outcomes and efficiency.
  • Offer regular, constructive feedback, focusing on growth areas and celebrating progress to reinforce a culture of improvement.
  • Approach obstacles as learning opportunities, working collaboratively to identify solutions and adjust strategies as needed.
  • Volunteer for new tasks or projects that enhance skill sets and provide additional value to the department.
  • Follow up on leads and referrals to engage prospective clients, open new accounts, and bring new assets under management, while utilizing FSC to track leads, referrals, and opportunities.
  • Maintain all appropriate CE requirements to maintain your CFP, CPA, or CFA certification as outlined by the corresponding board or society on an annual basis to maintain your certification.
  • Stay abreast of new developments, strategies, and trends in the planning, investment, and family office industry.
  • Qualifications

    Bachelor’s degree in business or related field preferred. Eight or more years or more of relevant work experience in financial and / or tax planning, investment management, personal finance, or a combination of education / experience that would enable incumbent to meet accountabilities and required competencies of the position. Professional Certification (CFP) or (CPA) or (CFA) preferred.

    Skills and Abilities

  • Demonstrate a high degree of concern for professional and innovative customer service.
  • Demonstrate solution-oriented service to customers.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to adapt to the needs of the organization and teammates.
  • What’s in it for you?

  • Health Insurance
  • Dental & Vision Insurance
  • Profit Sharing
  • Paid Vacation & Holidays
  • Company paid short and long term disability
  • Tuition Reimbursement Program
  • Employee Banking Perks
  • Community Volunteer time
  • And More!
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