Director - Association Management

Description

JOB SUMMARY:

The Director of Association & Architectural Review will work closely with the property owners during the three periods of ownership:  (i) lot ownership, (ii) the home planning and construction process and (iii) post construction maintenance and compliance. In managing the POA’s responsibilities the Director of Association Management will work closely with the POA Board, the Ford staff, the ARB, third party contractors, architects, engineers, vendors, suppliers, utility providers and governmental authorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Director of Association & Architectural Review specific duties are to include, but not be limited to:

1. Acquire knowledge of all Association Governing Documents, Rules and Regulations and general legal requirements of a community association.
2. Assure that the policies, resolutions, and goals of the POA Board are conducted.
3. Provide the necessary coordination and communication between property owners and the association to ensure that community wide standards as defined by our guidelines are being adhered to.
4. Maintain an elevated level of effective communication/knowledge sharing with club members, staff and the POA Board.
5. Assist the property owners to the purpose and contents of the governing documents including the Declaration of Covenants, Conditions and Restrictions and By-Laws.
6. Coordinate as needed education campaign to achieve membership support for programmatic changes.
7. Working with property owners on non-construction and non-ARB issues, i.e. billings and payments, maintenance and upkeep, covenant and rule violations, rental agreements, security, etc.
8. Supervise and coordinating major improvements to the Ford infrastructure, i.e. roads and drainage structures.
9. Work with all outside the gate property interests, i.e. Georgia DOT, the City of Richmond Hill, utility companies, real estate agents, closing attorneys, mortgage providers, title examiners, architects, engineers, contractors, arborists and other service providers.
10. Maintain all property records including, but not limited to, subdivision plats, planning and zoning files, utility records, lot improvement plans and approvals, variance requests and approvals, ARB submissions and approvals, etc.
11. Work closely with CFO to develop annual operations and capital budgets.
12. Adhere to annual operation budgets and provides timely information to the General Manager and CFO on any significant variances or potential issues.
13. Improving the communications with owners and staff regarding Capital Improvements and the status of ongoing projects.
14. Perform regular cash forecasting of the operational and capital needs of the Association.
15. Maintain all property records including, but not limited to, subdivision plats, planning and zoning files, utility records, lot improvement plans and approvals, variance requests and approvals, ARB submissions and approvals, etc.
16. Assure builder, contractor, supplier, vendor, etc. compliance with Ford rules and regulations.
17. Oversee timely and accurate billings and collections.
18. Oversee and reviewing payments on behalf of the POA.

Qualifications

KNOWLEDGE, SKILLS AND QUALIFIATIONS:

• Bachelor’s degree in architecture, residential construction, or a related field.
• At least 10 years of experience as a builder or a community association manager, preferably within a private gated community or club. 
• Professional Community Association Manager (PCAM) certification desirable
• Proficient with MS Office, and Adobe Illustrator and Photoshop.  Deep understanding of  home and landscaping/hardscape designs, plats, and architectural requirements.
• Valid driver’s license
• Strong and effective written and verbal communication skills
• Positive, accomplishment driven individual with a commitment to excellence.
• Ability to manage several tasks simultaneously; maintain composure when dealing with stressful situations; absolute confidentiality required.

ADDITIONAL RESPONSIBILITIES:

1. Ensures that all members, guests, co-workers, as well as outside stakeholders such as contractors and architects, are treated in a friendly and respectful manner in accordance with the standards of excellence of The Ford Field & River Club & Association.
2. Assists in other departments and performs additional related duties as required.
3. Understands and follows policies and procedures of the department and The Ford Field & River Club and provides guidance in these areas to subordinates.

PHYSICAL DEMANDS:

Standing, stooping, bending, pushing, and pulling. Lifts twenty-five pounds occasionally up to fifty pounds. Vision must be correctable to read and write. Hearing must be sufficient to understand conversation on the telephone in a noisy environment. Must have hand usage to complete forms, use keyboard and mouse and other office equipment. Irregular hours to include nights, weekends, and holidays are to be expected.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.