What are the responsibilities and job description for the Intake Specialist position at The Fountain Group?
The Fountain Group is a national staffing firm and we are currently seeking a Pharmacy Intake Specialist for a prominent client of ours. This position is in North Chicago, IL 60064. Details for the position are as follows:
Job Description:
- $22/hour
- 5 days a week, 8.5 hours a day/ Overtime can range from offered to mandatory.
- Hours open are 7am-7pm, new hires start with later shift but need to be open for flexibility.
- The Intake Specialist role works to support the Patient Assistance Program (PAP) through providing initial triaging of patient applications, including data entry and coordination of work through the appropriate channels as determined by established business rules.
- Completes the intake process of all applications into Customer Relationship Management System (CRM)
- Associates and tags all images to the patient, data enters all information including patient demographic information, physician information, drug information, and all relevant application data such as income information, household information and insurance information into the CRM
- Conducts initial assessment of application for missing information and completes missing information patient outreach process to obtain required data
- Ensure all patient cases are documented in the CRM in accordance with all business rules and policies
Qualifications:
- High school diploma or equivalent required. College or a 2-year Associate Degree is preferred
- A minimum of 1-3 years’ experience within an office or administrative setting
- Exposure to core insurance (Medical and Pharmacy Benefit) knowledge a plus
- Strong attention to detail and work independently with minimal direction
- High quality customer service skills
- Ability to express ideas clearly in both written and oral communications
Salary : $22
