What are the responsibilities and job description for the Lab Technician position at The Fountain Group?
Entry Level Lab Technician in the Complaint Investigations Lab.
The Technician will be responsible for:
- Unpacking boxes safely and sorting the returned products accordingly by product lines.
- Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors.
- Using troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.
- Documenting complaint investigations in the Complaint Handling System.
- Performing routine maintenance on individual quality records and ensure equipment used for testing is within validity.
Qualifications:
- Minimum education required is H.S. Diploma or equivalent (such as GED) with technical experience. Great fit for workers with Inspection and Quality experience. Recent college graduates with a Bachelor’s degree also are an ideal fit for this entry level position.
- Experience in Medical Device / Biotech Industry with a Technical Background is preferred.
- Knowledge of Electronic Troubleshooting is preferred.
- Must have skills: Ability to work in a team setting; Ability to follow written work instructions of SOP’s; Good documentation skills; Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job; Ability to focus while performing repetitive and routine investigations.
Salary : $28 - $30
