What are the responsibilities and job description for the Manufacturing Operations Manager position at The Fountainhead Group,Inc.?
POSITION OVERVIEW: Manage and track all manufacturing activity with an overall goal of meeting production demands while improving the productivity, quality, and efficiency of the manufacturing operation. This role requires an individual who can lead people to develop repeatable and sustainable production systems to meet the company objectives and desired culture.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this role.
PRIMARY ROLE RESPONSIBILITIES:
- Oversee the day-to-day activities in the assembly and molding operations to ensure that products are manufactured efficiently and within established quality standards
- Manage a 3-shift operation to support both our New York Mills (NYM) and Chadwicks locations and provide support on 2nd and 3rd shift as needed.
- Manage and motivate the assembly and molding teams, providing guidance, training and support as identified.
- Identify and implement process improvements to increase efficiency and reduce costs. Ensure scrap documentation and disposition procedures are being properly followed and adhered to.
- Identify, develop and implement on the job training programs and proficiency checks to validate an understanding of skills and performance.
- Implement and maintain quality control procedures to ensure that products meet the required standards.
- Monitor and analyze production data to identify trends and areas for improvement.
- Collaborate with the planning and supply chain team to ensure timely delivery of raw materials to meet customer orders.
- Ensure that all production activities are conducted in a safe and compliant manner for all personnel and their supervisors/leads; provide training as required.
- Support the efforts of the Safety Manager to successfully implement and maintain safety programs and procedures.
- In conjunction with Human Resources and Safety, ensure proper onboarding and training of all assembly and molding new hire personnel.
- Create continuous development and training plans and make improvement recommendations through daily coaching and employee review process. Monitor employee satisfaction by evaluating departmental turnover rates, employee feedback and productivity metrics. This individual must be sensitive to individuals with differing cultural backgrounds and language barriers.
- Collaborate with the planning department to develop and maintain production schedules to meet customer demand and ensure efficient resource utilization. Develop a training plan to include cross training development to support this initiative.
- Collaborate with Logistics/Production Control and Maintenance Departments to ensure accurate production plans and forecasts satisfy work priorities for both NYM and Chadwicks facilities.
- Lead the creation, implementation and maintenance of written standard operating procedures and manufacturing work instructions to improve quality, reliability, manufacturability and cost reduction. One outcome of this activity is to create knowledge systems and a repository for production knowledge to be used as a foundation for continuous improvement.
- Run periodic (weekly, monthly, etc.) production meetings to track and report performance metrics against production demands set by sales in cooperation with Logistics/Production Control.
- On an ongoing basis, recommend process and manufacturability improvements for the purpose of driving quality improvements and cost reduction for existing product lines. Focus on lean manufacturing to minimize waste through set up reduction, scrap reduction, improved material and machine utilization.
- Support Manufacturing Engineering and Product Engineering to implement new product launches. This includes working with the engineering team to coordinate the installation and start-up of the equipment required to support these launches. Taking part in new product development meetings as requested.
- Responsible for implementing and communicating approved Engineering Change Notices (ECN) to all personnel.
- Responsible for ensuring all production supervisors, leads and employees are following all housekeeping procedures to ensure a consistent neat and tidy work environment is maintained. Evaluate, update and implement new housekeeping standards as needed.
- Works closely with supervisors and human resources regarding employee counseling, performance feedback and disciplinary action as needed.
- All other tasks and responsibilities as assigned by their manager.
SKILLS:
- Strong interpersonal and leadership skills
- Strong oral and written communication skills.
- Excellent organizational and problem-solving skills.
- Proficiency in manufacturing software and ERP systems.
- Knowledge of manufacturing processes and quality control techniques.
- Strong understanding of OSHA requirements, safety regulations and procedures.
- Ability to work independently and as part of a team.
- Ability to work cross functionally and manage multiple priorities in a fast-paced environment.
QUALIFICATIONS:
- Bachelor’s degree in Business Management, Engineering or related field preferred.
- Minimum of 5 years’ management experience in a manufacturing environment with experience in production planning, scheduling, EHS and quality control.
- Demonstrated excellence managing a 3-shift operation in a manufacturing facility similar to the size and complexity of our 150 person production facility.
- Successful completion of Lean Six Sigma, Leadership Training and Continuous Improvement development in a professional setting preferred.
- Proven track record of successfully implementing and driving improvements in a manufacturing environment.
- Experience working with and upskilling a multi-cultural and non-English speaking employee base.
- Must reside within 30 miles of the New York Mills facility which would allow you to successfully support our 3-shift operations and respond in a timely manner for unforeseen situations. A relocation package is available for the right candidate.
About Us:
The Fountainhead Group, Inc. is a family-owned and operated company, dedicated to the success and longevity of our business, our employees, and our community. For more than 130 years, FGI has been creating, innovating, and manufacturing liquid sprayer products for the world's top brands and retailers, driven by the hard work of our FGI Family of employees. Across four manufacturing and distribution centers in CNY, our commitment to the betterment of our employees and our community is demonstrated in our robust philanthropy and volunteer programs, supporting more than 350 local nonprofits and ensuring the success of the community for generations of the FGI Family to come.
The Fountainhead Group Inc. is an AAE/EEO employer.
