What are the responsibilities and job description for the Delightful Customer Experience Specialist position at The GIANT?
Company Overview:
The Giant Company is a leading retail organization that prioritizes building strong families and healthy communities. Our mission is to serve millions of neighbors across the northeastern United States with care, courage, integrity, teamwork, and humor.
Salary and Benefits:
We offer competitive compensation and benefits to our team members, who are the backbone of our success. Our salary packages are designed to recognize and reward individual contributions to our company's growth and prosperity.
About This Job:
This role is an integral part of our deli team, responsible for handling and possessing knowledge of all deli products. You will receive, process, prepare, wrap, slice, weigh, mark, package product, and stock shelves, cases, and bins while maintaining neat attractive conditions and properly signed displays.
Required Skills and Qualifications:
To succeed in this role, you must be authorized to work in the U.S. and able to communicate and understand company policies and safety regulations to complete job duties satisfactorily. You should meet the ergonomic and physical requirements for this position, with or without reasonable accommodation. Additionally, you must be able to use or learn to use the equipment and tools used to perform this job.
Job Responsibilities:
Your primary accountability for specific functions and results includes:
Physical Requirements:
This role requires shift hours of minimum 4-hour shifts or more depending upon business needs. The job cycles include continual max lift/carry of up to 50 lbs., standing 55%, sitting 0%, and walking 45%. Temperatures range from freezer environment to back room that is not air-conditioned - exposure to weather conditions.
The Giant Company is a leading retail organization that prioritizes building strong families and healthy communities. Our mission is to serve millions of neighbors across the northeastern United States with care, courage, integrity, teamwork, and humor.
Salary and Benefits:
We offer competitive compensation and benefits to our team members, who are the backbone of our success. Our salary packages are designed to recognize and reward individual contributions to our company's growth and prosperity.
About This Job:
This role is an integral part of our deli team, responsible for handling and possessing knowledge of all deli products. You will receive, process, prepare, wrap, slice, weigh, mark, package product, and stock shelves, cases, and bins while maintaining neat attractive conditions and properly signed displays.
Required Skills and Qualifications:
To succeed in this role, you must be authorized to work in the U.S. and able to communicate and understand company policies and safety regulations to complete job duties satisfactorily. You should meet the ergonomic and physical requirements for this position, with or without reasonable accommodation. Additionally, you must be able to use or learn to use the equipment and tools used to perform this job.
Job Responsibilities:
Your primary accountability for specific functions and results includes:
- Provide quality customer service by answering questions, making recommendations, and promoting products through suggestive selling.
- Maintain proper shelf, case, and display conditions, including stocking, cleaning, straightening, and rotating product.
- Maintain proper cooler conditions, including coding, rotating, organizing cases of product, and cleaning.
- Maintain proper prep area conditions, including cleaning and sanitizing work surfaces, utensils, and equipment.
- Adhere to all federal, state, and local regulations as they apply to the deli area.
- Maintain safe and clean sales floor conditions, including sweeping and mopping.
Physical Requirements:
This role requires shift hours of minimum 4-hour shifts or more depending upon business needs. The job cycles include continual max lift/carry of up to 50 lbs., standing 55%, sitting 0%, and walking 45%. Temperatures range from freezer environment to back room that is not air-conditioned - exposure to weather conditions.
