What are the responsibilities and job description for the Estimator position at The Glass Guru?
Roles & Responsibilities :
The Estimator position is the primary sales position in the company. Estimators are charged with delivering the customer experience in the home and / or showroom. Duties include, but are not limited to :
- Interact with customers in the home and / or showroom to develop a complete understanding of customer need(s)
- Make proactive suggestions of company products & services that address customer need(s)
- Convey and manage realistic customer expectations
- As appropriate, accurately measure rough openings / space to facilitate accurate pricing and ordering
- Generate legible and accurate shop drawings for quotes / jobs as required
- Develop professional quotation(s) and present to customer(s) in a prompt fashion
- Capture all additional relevant details about the customer and / or job location to facilitate a successful
- Effectively communicate job and customer details to other team members, including front office and Installation to facilitate success.
- Entry of relevant details into company sales software in a timely manner
- Proactively follow up with customers on pending sales quotes
- Proactively communicate with company vendors, including ordering of materials required for sold jobs
- Promptly follow up with customers post-installation to ensure that they are satisfied with the materials, workmanship, and service that the customer received.
- Self-generate leads through effective promotion of company products and services to potential customers through a variety of means including, but not limited to home shows, B2B networking, cold-calling, etc.
Qualifications & Educational Requirements :
Preferred Skills :
Glass Guru is a franchise system. Each location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Glass Guru Corporate.