Marketing and Communications Coordinator

Property Description:

Situated within the northern Chicago suburb of Glenview, The Glen Club stands as an exceptional daily fee golf club offering corporate memberships. The establishment boasts a golf course meticulously crafted by Tom Fazio, alongside a sprawling 50,000 square foot clubhouse. This clubhouse encompasses a golf shop, locker rooms, a comprehensive restaurant, expansive banquet amenities, 21 comfortable overnight guest lodgings, and the Illinois Golf Hall of Fame. Explore more by visiting theglenclub.com.

Essential Duties and Responsibilities:

• Content creation for email marketing, Instagram, Facebook and other platforms as needed, including website maintenance.
• Strategic marketing planning across all platforms for all markets of the club (The Grill a la carte dining, hotel, golf, private events and public events).
• Work closely with KemperSports regional support teams to create and implement the annual sales and marketing plan for the club
• Develop and implement marketing campaigns to increase brand awareness and drive revenue
• Create and maintain a social media and email content calendar to increase rounds played, merchandise sales, special event sales and F&B sales
• Understand and Evaluate marketing tactics and effectiveness of the campaigns and tools used by The Glen Club
• Assist directors with administrative duties.
• Assist with membership administrative duties as needed (i.e., updating membership information, data entry, etc).
• Manage internal communications between departments at TGC, including but not limited to the facility electronic newsletter the Hangar Post.
• Maintain positive relationships and communicate clearly, tactfully, and persuasively with employees, customers, members, and outside contacts as applicable.
• Assist in the implementation of various strategies including direct marketing communications, advertising, special event promotions, public relations, media relations and community and municipal relations, etc.
• Monitor and manage the facility’s online reputation and reviews through timely response to customer reviews, comments, questions, etc. on social channels and review sites.
• Maintain knowledge of current and projected industry trends.
• Attend and assist with holiday brunches/events (i.e., Santa Brunch, Gingerbread Workshop, Thanksgiving Feast, Mother’s Day, Easter).
• Willingness to “work the room” to engage & interact with members & guests during events
• Assist owning communication boards in clubhouse locker rooms and private members’ lounge.
• Perform other duties as appropriate.

Qualifications:

• Positive attitude, professional manner, and appearance in all situations
• BA or BS degree preferred
• 2 years of applicable experience, preferably in marketing and the hospitality industry
• Golf experience preferred
• Proficiency in Microsoft Office
• Demonstrated quality written, verbal, and interpersonal communication skills
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends/holidays
• Exceptional customer service skills required

Classification:

Full-Time, Non-Seasonal, Hourly, Benefits

• Qualified candidates please include a cover letter expressing your interest along with your resume.

KemperSports Management is an Equal Opportunity Employer