Admission Coordinator

The Grand Rehabilitation and Nursing at Batavia is currently seeking an Admissions Coordinator

Job Title: Admissions Coordinator
Position Type: Full-Time
Pay Range: $25-$30 an hour based on experience 

About Us

The Grand Healthcare is dedicated to providing compassionate, high-quality care across our network of long-term care and rehabilitation facilities. With a focus on personalized treatment, comfort, and support, we strive to enhance the lives of our residents and patients. Our skilled team of healthcare professionals is committed to delivering exceptional care in a safe, welcoming environment. Whether for short-term rehabilitation or long-term care, we ensure every individual receives the attention and resources they need to achieve their highest level of independence and well-being.

We are seeking a Full-Time Admissions Coordinator to join our team!

Position Overview

In this role, you will be responsible for managing the admissions process, ensuring the smooth flow of customers, and contributing to the marketing efforts of the facility. Your role will directly impact guest, referrer, and payor satisfaction, market penetration, public image, profitability, and census goals.

Key Responsibilities

Admissions & Client Coordination

• Assess inquiries and respond to referrers within one hour when possible, ensuring timely and effective communication.

• Evaluate PRI's (Patient Review Instrument) and collaborate with the interdisciplinary team to coordinate all aspects of the admission process.

• Meet with families and guests on the day of admission, ensuring appropriate room preparation and introducing them to the nursing staff.

• Work with the administrator and staff to ensure consistent and efficient admission, discharge, and transfer meetings.

Referral & Relationship Management

• Develop and maintain strong relationships with referral sources, physicians, discharge planners, and social workers to facilitate ongoing admissions.

• Provide timely updates to referral sources regarding guest progress as needed.

• Work to meet or exceed census goals by nurturing and developing referral networks.

Marketing & Public Relations

• Actively participate in the marketing program to enhance the facility's public image and increase referral opportunities.

• Ensure guest-oriented admission processes to maximize satisfaction and promote positive word-of-mouth.

• Maintain the confidentiality of all resident information in accordance with HIPAA and corporate guidelines.

Qualifications & Requirements

• Knowledge of PCC, FCC Portal, and Census Pro.

• Proven ability to make independent decisions and manage priorities effectively.

• Strong leadership and supervisory skills with the ability to guide a team.

• Proficient in MS Office (Excel, Word, Outlook) 

• Long-Term Care Experience preferred.

• Excellent communication and interpersonal skills, with a compassionate and professional demeanor.

Compensation & Benefits

• Competitive Salary

• Health Insurance: Comprehensive health, vision, and dental coverage.

• 401(k): Retirement savings plan with company match.

• Generous Paid Time Off (PTO): Paid vacation, sick days, and holidays.

• Discount Programs: Employee discounts on a variety of products and services.

• Professional Development: Ongoing training and development opportunities.

• Innovative Training Programs: Access to programs to enhance your career growth.

How to Apply

Our simple and smooth online application process makes it easy for you to apply! Submit your application today, and a personal recruiter will reach out to you.

Join our team and make a meaningful difference in the lives of our residents and their families!

See what we’ve been up to on Instagram: www.instagram.com/TheGrandHealthcare

Salary : $25 - $30