What are the responsibilities and job description for the Associate Catering Sales Manager position at The Grand & Little America Hotel, Utah?
A Grand and Little America Hotel Associate Catering Sales Manager will be representing both hotels with professionalism, knowledge, and confidence as they guide clients from inquiry through the completion of a successful event. You would be responsible for proactive solicitation of new and repeat business, then following through with timely proposals and contracts. Specifically, the Associate Catering Sales Manager will focus on events with fewer than 15 guests, such as board meetings and smaller gatherings. You will be coordinating and creating all details and paperwork for the groups, to include event setup, food and beverage and equipment needs.
The ideal candidate will have strong interpersonal skills, both verbal and written, be able to make decisions, and be highly organized and detailed. You can anticipate a heavy workload, so we are looking for your drive to succeed and exceed expectations.
PRIMARY DUTIES AND RESPONSIBILITIES
(Include the following, but are not limited to)
- High level of detail and organization
- Solicit business from new and existing accounts through networking, research, account maintenance, rfp's, sales calls, and site tours.
- Negotiate and contract events, customize to fit client needs.
- Be knowledgeable of current food and beverage, decor and setup trends.
- Coordinate events from contracting through completion. This includes menu planning, room set details, equipment, decor and budgeting.
- Oversee all communication with clients and internal departments through emails, phone calls and meetings.
- Prepare contracts, Banquet Event Orders, and diagrams.
- Be present at all events to ensure a smooth transition.
- Additional tasks as dictated by Director of Catering, as well as based on experience and job performance.
PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:
- Position is 100% onsite, with no possibility for hybrid or work from home.
- Position may require some flexibility in hours, to include evenings, weekends and holidays as dictated by business.
- Majority of position will involve desk-based tasks, including phone and computer work, with occasional mobility required for interactions with clients and other departments.
QUALIFICATIONS & EXPERIENCE:
Required:
- Minimum of two years of hotel catering or event related experience
- Typing speed of at least 45 words per minute.
- Proficiency in Microsoft Word, Excel, Outlook.
- Strong written and verbal communication skills with the ability to effectively communicate in English.
- Excellent customer service skills.
- A proactive, self-motivated individual who takes initiative.
- High School diploma or equivalent.
- Polished appearance and demeanor.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
- At least 18 years of age.
Preferred:
- Experience working with Opera and PMS
- Previous experience in a large, luxury resort setting.
Hours: Full Time, Up to 50 hours a week
Schedule: Monday-Friday full time, plus weekends and holidays as dictated by business
Wage: Salary with moderate commission incentives
Benefits Offered: Yes
