What are the responsibilities and job description for the Dining Room Professional position at The Grand Marlin Restaurant Group?
**About Us**
The Grand Marlin Restaurant Group offers an exceptional dining experience, delivering high-quality food and beverage service in a welcoming environment.
As a Server at The Grand Marlin, you will be responsible for taking and serving food and drink orders while ensuring the highest level of customer satisfaction.
- Provide prompt and attentive service to guests, responding to their needs in a courteous and professional manner.
- Take accurate orders and communicate them effectively to kitchen staff to ensure timely preparation and delivery.
- Maintain a thorough knowledge of menu items, ingredients, and preparation methods to make informed recommendations and resolve any customer inquiries.
- Cultivate a positive atmosphere by engaging with customers, addressing concerns, and exceeding expectations.
**Key Responsibilities**
• Take and serve food and drink orders
• Promote sales and take guest orders
• Check with customers to ensure they are enjoying their meals and address any issues promptly
• Maintain a working knowledge of food and drink menu items, promotions, ingredients, and prep time
• Accurately communicate customer orders to kitchen staff
• Collect customer payments in a timely and courteous manner
