What are the responsibilities and job description for the Concierge position at The Grand Resort | Avalon Golf and Country Club?
**Overview:**
We are seeking a skilled Concierge Members to join our team. The ideal candidate will have a passion for providing exceptional customer service and creating memorable experiences for our guests.
**Responsibilities:**
- Greet guests in a friendly and professional manner
- Assist guests with inquiries and provide information about local attractions, restaurants, and events
- Manage guest requests promptly and efficiently
- Coordinate transportation services for guests as needed
- Make reservations for dining, entertainment, and other activities
- Handle phone calls and emails with courtesy and professionalism
- Place all in-room amenities upon request
**Skills:**
- Excellent guest relations skills
- Strong time management abilities
- Proficient phone etiquette
- Previous experience in a hotel or customer service setting is preferred
- Exceptional customer service skills
- Knowledge of hospitality industry practices
If you are a dedicated individual with a passion for hospitality and guest services, we invite you to apply for the Concierge position at our establishment.
EOE
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Evening shift
- Morning shift
Work Location: In person
Salary : $15