What are the responsibilities and job description for the Assistant Manager of Food Acquisition position at The Greater Boston Food?

Job Description

GBFB Overview

Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map.

The Greater Boston Food Bank is a member of Feeding America, the nation’s largest hunger-relief organization.

Through compassion and action, together we can create a hunger free Eastern Massachusetts.

GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust and Our Eastern Massachusetts Community.

The GBFB Competency Framework focuses on six Core Competencies :

Contributes to a High Performing Team
Builds a Shared Commitment
Empowers Others
Drives Continual Improvement
Communicates Collaboratively
Displays Authenticity and Transparency

Job Title : Food Acquisition Assistant Manager

Position Summary

The Food Acquisition Assistant Manager is responsible for Managing, acquisition and inventory aspects of the USDA CSFP program, providing logistical support for scheduling, receiving, data entry and record keeping for all incoming product and agency enabled donations. The role also manages donation inquiries and the follow through in support of GBFB’s mission to “End Hunger Here”.

Position Essential Duties and Responsibilities

Responsible for providing logistical support for triaging, scheduling, and receiving all incoming product donations.

Responsible for donated and CSFP purchase order creation, product database maintenance, and all corresponding data input / management and record keeping.

Manage the CSFP purchasing to include item selection and inventory reporting to DESE

Compile documentation including shipping receipts, bill of ladings, etc. for local and national food donations.

Schedule incoming loads and work closely with the warehouse to troubleshoot delivery / receiving issues; Inspect incoming product as needed.

Provide necessary support to account for supplier invoice discrepancies.

Communicate and collaborate with Warehouse to ensure product donations are received correctly and in a timely fashion. Identify products needing special receiving instruction.

Manage and coordinate volunteer work orders for designated product / programs by providing instruction for the volunteer department and operations to see the project executed properly.

Prepare reporting support as needed for GBFB or Feeding America.

Represent GBFB at select Food Industry events including Food Shows as needed.

Maintain donor accounts and provide excellent donor customer service support in coordination with the Managers of Donations / Local Food Donors.

Respond to donor inquiries in a timely fashion and work with Food Acquisition peers to facilitate product donations efficiently and satisfy donor requests.

Work with all departments to provide excellent internal and external customer service, including donors and agencies.

Skills and Qualifications

Strong detail orientation.

Excellent time management, organization and task management skills.

Ability to work independently and as a team contributor.

Must have strong written and oral communication skills.

Goal and results oriented.

Excellent customer service skills.

Associates Degree required; Bachelor’s degree preferred.

Some food industry and purchase order management experience preferred.

Demonstrated analytical and computer skills with proficiency in Microsoft Office suite.

Valid Massachusetts driver’s license and access to a personal vehicle.

Genuine appreciation of GBFB’s mission and the ability to communicate it.

Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB.

Willingness to attend food safety classes and maintain a valid ServSafe certification.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

GBFB is considered an essential response organization in times of disaster. As such, Team Members are expected to report to GBFB locations as required, after securing the safety of their families, and may be asked to perform duties that are critical (but outside of their regularly assigned duties) in times of disaster.

Physical Demands Ability to work in an office environment

Ability to lift up to 30 lbs.

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