What are the responsibilities and job description for the Senior Manager of Facilities position at The Greater Boston Food?

GBFB Overview

Through the compassion and commitment of our supporters, staff, partners and volunteers , The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map .

The Greater Boston Food Bank is a member of Feeding America, the nation’s largest hunger-relief organization. Through compassion and action, together we can create a hunger free Eastern Massachusetts. GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust and Our Eastern Massachusetts Community.

GBFB Core Competencies

GBFB Core Competencies summarize the capabilities that are important across all jobs and that we believe collectively contribute to GBFB’s overall success. We believe they support our mission and our values. At the same time, the expected behaviors as they relate to Core Competencies may vary according to the specific job duties, requirements, and level within the organization. Core Competences are usually interpersonal and strategic and are at the heart of how we do our work.

The GBFB Competency Framework focuses on six Core Competencies :

Contributes to a High Performing Team
Builds a Shared Commitment
Empowers Others
Drives Continual Improvement
Communicates Collaboratively
Displays Authenticity and Transparency

Affirmative Action / EEO statement

GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.

No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following : (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

GBFB is considered an essential response organization in times of disaster. As such, Team Members are expected to report to GBFB locations as required, after securing the safety of their families, and may be asked to perform duties that are critical (but outside of their regularly assigned duties) in times of disaster.

Position Summary :

The Senior Manager of Building and Facilities is responsible for the safety and security of all GBFB personnel and equipment and for the long-term integrity of the facility and building systems in our LEED Silver and American Institute of Baking (AIB) certified facility. The Senior Manager of Building and Facilities when applicable is the backup for the Assistant Vice President of Warehousing and Logistics. In concert with the Assistant Vice President of Warehousing and Logistics, the Senior Manager of Building and Facilities has the responsibility for strategic planning, tactic development, routine maintenance programs, hands-on execution, and budget creation & adherence - maintaining a clean and safe environment with the lowest possible expenditure. This is an operations-based position, and as such, will support our agency network in distributing food throughout the Eastern Massachusetts community.

Role & Responsibilities

Manage Annual Budget of $3M and Capital Budget expenditures up to $1M.

Maintenance of 117K sq. ft. operational warehouse

Oversee all audits, both internal and external relative to the grounds and entire building.

Development, bidding, and management of contracts for maintenance of our systems. For example, but not limited to HVAC / refrigeration systems, life safety systems, waste stream management, electrical and alarm systems.

Accountable for development of Facilities budget and ongoing monitoring, analysis, and reforecasting.

Manage, supervise, and evaluate direct reports and facilities supporting staff.

Accountable for building infrastructure including all Electrical systems; Emergency power generation and power transfer equipment; Fire, Security and Refrigeration alarm systems; Card Access; IT Networking and Communications systems wiring; CCTV systems; Emergency Fire pumps and sprinkler system; elevators and conveyors.

Routine maintenance, repairs, and PMs - work completed and documented - safely, within budget, and on schedule. Ensure appropriate spare parts are on-hand or readily available.

Working with other GBFB functions to support special events and programs affecting the facility.

On an ongoing basis, ensure that all work, activities, and programs continue to support and enhance GBFB's LEED Silver and AIB certifications.

Management of building security; including management, maintenance, and upgrade of CCTV surveillance equipment .

Training and educating the GBFB community in all appropriate safety procedures through a combination of classroom presentation and / or appropriate activities and drills.

OSHA compliance of HAZCOM, SDS, and building safety management.

Management and up-to-date maintenance of technical facility and infrastructure documentation, including engineering drawings and manufacturer / installer manuals and documents.

Maintenance of a complete set of "lay user" documentation and SOPs which define the parameters and responsibilities for operation and documented maintenance of our facility and infrastructure.

Skills & Qualifications

7 years of facility management experience in a dynamic environment and people management required.

Bachelor’s degree in mechanical engineering, Building Technologies, or equivalent.

Obtaining Serv Safe® certification is a requirement. HAACP experience is a plus, but not required.

Demonstrated leadership and management skills including conflict management, coaching, mentoring, team building, and collaboration. Excellent organizational skills, strong prioritization skills and irrefutable attention to detail.

Experience building and fostering relationships across business functions. Excellent customer service skills; and a positive and instructive phone manner.

Ability to operate and obtain certification for material handling equipment.

Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB.

At least three consistent years of related experience, demonstrating a commitment to providing quality customer service.

Experience in creating and managing budgets.

Genuine appreciation of GBFB’s mission and the ability to communicate it.

Must have a current, valid driver's license and be able to produce driving record from the Registry of Motor Vehicles and pass Pre-Employment background check and drug test.

Digital competency, including demonstrating proficiency in Microsoft Office platforms (Word, Excel, PowerPoint, Outlook).

Genuine appreciation of GBFB’s mission and the ability to communicate it.

Physical Demands :

Ability to sit for up to 3 hours at a time.

Ability to work while standing, sitting and / or walking.

Ability the use of hands for simple grasping and fine manipulations.

Ability to work bending, squatting, crawling, climbing, reaching.

Ability to lift, carry, push, or pull weights of 30 pounds or more.

Work Environment :

This role follows a fully in-person and on-site schedule. This means incumbents in this role will be required to work each workday from an assigned office work location including GBFB headquarters (70 South Bay Ave) and possibly any other work-related business in the community (i.e., community distribution sites, cross docks, etc.)

Warehouse environment - working in ambient, cooler, and freezer zones for extended periods of time.

Office environment and time spent throughout the facility (including warehouse), inside and out, in all weather conditions.

Working with hand and powered equipment at heights up to 30' or more above the floor.

Onsite management position only

Travel Required – Yes

Hybrid or 100% On Site – On Site 100%

PI263949306

Salary : $3

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