What are the responsibilities and job description for the Food and Beverage Manager position at The Greystone Inn?
Resting on the shores of Lake Toxaway, nestled in the lush embrace of the North Carolina mountains, you’ll find The Greystone Inn. We are a personal hotel where our guests enjoy nostalgic pleasures, gracious hospitality and quiet beauty. Our point of difference is our ability to personalize a guest’s experience and we recognize that our team is our most valuable resource to accomplish this.
Our continued success in providing the highest quality of accommodations, food, beverages and service to our guests depends on having quality people who truly enjoy the art of hospitality. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who is positive, adaptable and has a genuine interest in the well-being of others around you, we invite you to join our team at The Greystone Inn.
Job Summary:
We are seeking a skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our Food and Beverage program and run the day to day operations of The Restaurant in addition to our other managers. Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency. By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing our overall satisfaction.
Responsibilities:
- Liaison with the Catering and Events Manager on Events and Weddings
- Ordering wines and maintaining wine stock
- Preserve excellent levels of internal and external customer service
- Design exceptional beverage menus, purchase goods and continuously make necessary improvements
- Identify customer needs and respond proactively to all of their concerns
- Comply with all Health and Safety Regulations
Requirements and Skills:
- A strong background in wine and expertise in wine menu development
- Proficiency in cocktail development and bar management
- Expertise in sourcing high-quality beverages, managing supplier relationships, and negotiating prices
- Ability to train and mentor staff in beverage knowledge, service techniques, and compliance
- Commitment to staying updated on industry trends and enhancing personal beverage knowledge
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverage trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
