What are the responsibilities and job description for the Front End Shift Leader position at The Gripper Kitchen?
The Gripper Kitchen in Pearland, TX is looking for one front end shift leader to join our 15 person strong team. We are located on 9517 Broadway Street 103. Our ideal candidate is attentive, punctual, and hard-working.
Role Overview
Gripper Kitchen Staff are wired for Great Customer Service. We're in the people business. So, we know how to make someone feel special, and our most successful Leaders are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.
The Gripper Kitchen is known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Leaders are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, all of our members are the critical link to making a successful operation happen.
Responsibilities
- Ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between Team Members and Management
- Influence Team Member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Gripper Operation systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody The Gripper culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Knowing that we treat every guest like Family.
- Five day work week.
- Must have strong human relationship skills and leadership skills.
- Must be able to work a flexible schedule including opening, closing, weekends and holidays
- Must have the "run it like you own it" mentality
- Must be high-energy, and guest service focused
- Take Effective Inventory
About Us
The Gripper Kitchen was Found in Detroit, MI in 2019. We specialize in Passion Food. We believe in treating the people not Cheating them. We have oversized fun food ready to serve the People Now Don’t Trip Get A Grip.
About You
- Dependable team player
- Prefers to work in a fast-paced environment
- Great multitasking skills
We are looking forward to receiving your application. Thank you.
