Manager, Supply Chain Technologies

About the Role:  

Guitar Center is seeking a Manager of Supply Chain Technologies to lead the team responsible for designing, implementing, and supporting technologies that optimize our fulfillment operations. This role involves evaluating and deploying innovative solutions, collaborating with operational leaders, and managing vendor relationships to enhance efficiency across our distribution centers.

Key Responsibilities: 

• Lead two full-time employees in developing and supporting fulfillment technologies.
• Identify, evaluate, test, and implement new technologies to improve distribution center operations.
• Manage and maintain our warehouse management, automated picking, conveyor, and auxiliary systems leveraged by our distribution centers. 
• Educate operational leaders on technology applications and integration within Guitar Center’s fulfillment processes.
• Build strong partnerships with business stakeholders to understand strategic goals and operational needs.
• Manage relationships with external vendors and service providers, including contract negotiations.
• Define the scope of technology evaluations for distribution centers and warehouses.
• Collaborate with vendors to conduct pilot tests before large-scale implementation.
• Develop cost estimates and business cases for new technology initiatives.
• Refine and adapt technology solutions based on pilot test insights.
• Oversee projects from inception to successful completion.
• Conduct site visits to assess technology performance and adoption.
• Influence cross-functional teams and drive initiatives to completion.

To join our band, you'll need the following experience: 

• Bachelor’s degree in a relevant field.
• 10 years of experience in logistics, supply chain, or warehousing technologies.
• Experience in managing direct reports, including strong examples of leadership and/or mentoring team members. 
• Strong analytical and organizational skills.
• Retail or music industry experience is highly recommended.
• Based in Kansas City, MO, or willing to relocate, with the ability to work in the office at least three days per week.

Why Guitar Center Company?  

• Great People & Leadership: Work with a supportive, knowledgeable team dedicated to operational excellence.  

• Professional Growth: Tangible career advancement opportunities, consistent recognition, and a team invested in individual and organizational success.  

• Impact & Purpose: Play a crucial role in improving technology support services, minimizing business disruptions, and supporting the broader mission of creating more musicians and bringing music to the world.  

• Steep Employee Discounts: Enjoy significant discounts on musical products and gear sold at The Guitar Center.  

• Collaborative & Motivated Team Environment: Join a team that values documentation, prioritization, and problem-solving, all while fostering a culture of accountability and enjoyment.  
  
  

Join Us and Be a Part of a Team That Supports the Music Industry from the Inside Out!  

Pay Rate: Base range of $115,000 - $150,000 per year, depending on background and experience. 

This position is eligible to participate in the Guitar Center Company bonus program based on Company performance. The job posting does not necessarily reflect actual compensation that may be earned, nor a promise of any specific pay for any particular employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Love this gig and want to apply? 

Send your resume and cover letter today along with salary expectations! 

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. 

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to recruiting@guitarcenter.com. 

About the Guitar Center Company:  

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.     

The Guitar Center Company operates through several business divisions. Guitar Center is the world’s largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States.  2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.        

E-Commerce brands Guitar Center, Musician’s Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.