What are the responsibilities and job description for the Sr. Operations Specialist - EMT position at The GW Medical Faculty Associates?
Position Summary
The Senior Communications Specialist position in the Department of Emergency Medicine's Innovative Practice Section will maintain oversight of day-to-day operations of specific programs and provide support to the Program Supervisor with coordination of functions of the Innovative Practice Programs including, but not limited to, operational support, event staffing, supplies / logistics coordination, medical repatriation and communication within the Innovative Practice.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Nationally certified EMT with current CPR for healthcare providers (AHA, ASHE)
- Oversee client communications and completion of contractual requirements for telemedical programs
- Maintain a thorough understanding of standard operating procedures in order to work through questions / issues that are escalated by clients and / or Communications Specialists
- Work toward solutions to client issues in a timely and appropriate manner
- Facilitate telemedical interactions between patients / clients and medical providers
- Document and accurately scribe medical communications
- Prioritize job duties while utilizing excellent customer service skills and a positive attitude.
- Technical competence in computers and typing
- Confident in medical terminology
Minimum Qualifications
Education
Experience
Physical Requirements
About GW MFA
MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.
The GW MFA's leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
