What are the responsibilities and job description for the SERVICE SUPPORT AGENT position at The H+H Group?
Job Details
Description
Pay $16 per hour
Job Overview – How You’ll Contribute
Do you enjoy driving? Do you love cars? Get PAID to DRIVE! We are looking for a Service Support Agent to assist our Service Team at our H H KIA location! In this role you will be providing top-notch Customer Service by greeting all Guests who enter the Service Drive. (Pay $16 per hour)
Contact: For questions, please email BLarsen@hh.group.
What We Offer - Why You Want to Work With Us:
Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.
Our Core Values
We are a company that provides a Best-in-Class experience that includes, promotes, and celebrates the diversity within our company and community.
Best-in-Class is our mission for ALL Customer and Associate experiences at H H. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team!
H H has been family-owned and operated since 1930 and has had the privilege to serve the Omaha, Nebraska communities. H H offers career opportunities with the following brands – Chevrolet, KIA, BMW, MINI, Jaguar, Land Rover, Chrysler, Dodge, Jeep, and RAM.
A post-offer driving/criminal background check, as well as a drug screen, back screen, and physical, will be required.
H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, H&H Automotive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
(Service, Car Service, Automotive Service, Auto Service, Service Support)
Description
Pay $16 per hour
Job Overview – How You’ll Contribute
Do you enjoy driving? Do you love cars? Get PAID to DRIVE! We are looking for a Service Support Agent to assist our Service Team at our H H KIA location! In this role you will be providing top-notch Customer Service by greeting all Guests who enter the Service Drive. (Pay $16 per hour)
- Prepare the Service Drive for Guest arrival each day – moving or coordinating the moving of any vehicles left in the Service Drive from the previous day’s business.
- Assist in maintaining the Loaner Fleet as assigned, to include but not limited to cleaning vehicles, applying/removing decals, moving and staging vehicles.
- Greet Service Guests arriving at the Dealership. Locate Guest’s name on the Appointment Log and locate the Appointment Packet associated with that specific Guest.
- Perform a groove glove inspection of every vehicle that gets checked in.
- Pay $16 per hour.
- Hours 7am-6pm.
- A passion to deliver a great Customer experience.
- A clean driving record.
- Operate a motor vehicle cautiously and safely when moving in all directions (driving forward, backing up, and turning).
- High energy partnered with a positive attitude.
- Desire to grow, learn, and advance within the company.
- Perform bending, pushing, climbing, leaning, twisting, reaching, kneeling, crouching, and other maneuvers associated with the position.
- #1 growing BRAND in the state of Nebraska.
- Best Places to work in Omaha.
- KIA Presidents Awards winner.
- Mentor Program available.
- Ideal Team Player Culture.
- Growth opportunities.
- Brand-New State-of-the-Art Facility in Papillion!
- Family-owned dealership.
Contact: For questions, please email BLarsen@hh.group.
What We Offer - Why You Want to Work With Us:
Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.
Our Core Values
- Thinking Big and Acting Small
- Obsessing Over Customer Experience
- Prioritizing Associate Success
- Striving to be Better Today Than Yesterday
- Health Insurance
- Vision Insurance
- Dental Insurance
- Long-Term Disability
- Life Insurance
- Accident Coverage
- Critical Illness
- Flexible Spending Account
- 401k with Company Match
- H H Paycheck Safety Net (Short-Term Disability)
- H H Paid Maternity Leave
- H H Parental Bonding Leave
- H H Paid Group Life Insurance ($15,000)
- Employee Assistance Program
- Available at day 90 of employment
- 6 Paid Holidays, without a waiting period
- Bereavement Leave (paid)
- Vehicle Purchase
- Parts & Service
- Detailing
- H H Shine Shop
- Appearance Shop
- R.O.A.D Academy
- Real Talk
- Optimism
- Awareness
- Dare
- Includes 1x1 Coaching
- Includes a Monthly Masterclass
- American Heart Association
- Avenue Scholars
- Boys & Girls Club of the Midlands
- Nebraska Humane Society
- Open Door Mission
- Support Omaha Metro High Schools
- Project Harmony
- H H Driving Good Foundation https://www.drivehh.com/driving-good/
We are a company that provides a Best-in-Class experience that includes, promotes, and celebrates the diversity within our company and community.
Best-in-Class is our mission for ALL Customer and Associate experiences at H H. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team!
H H has been family-owned and operated since 1930 and has had the privilege to serve the Omaha, Nebraska communities. H H offers career opportunities with the following brands – Chevrolet, KIA, BMW, MINI, Jaguar, Land Rover, Chrysler, Dodge, Jeep, and RAM.
A post-offer driving/criminal background check, as well as a drug screen, back screen, and physical, will be required.
H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, H&H Automotive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
(Service, Car Service, Automotive Service, Auto Service, Service Support)
Salary : $16
