What are the responsibilities and job description for the Customer Service Associate/Receptionist position at The Hamilton Company?
Busy Real Estate Management Company
We are seeking a Customer Service Representative/Receptionist to join our team. As a Customer Service Representative, you will be the first point of contact for our tenants, prospective tenants, vendors, brokers and all outside calls.
Responsibilities:
- Respond to inquiries via phone, email in a timely and professional manner
Route calls, emails to appropriate staff for resolution. Manage mail distribution. Prioritize tasks.
Experience:
- Previous experience in a customer service role is preferred
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities
- Ability to multitask and prioritize tasks effectively
-Ability to work as part of a team in a busy Real Estate office
- Proficient in using computer systems and software applications
.Join our team and be part of a company that values its employees and offers opportunities for growth and development. We are a multicultural workplace and encourage applicants for all backgrounds to apply.
Must be legally able to work in the United States. Must be able to pass reference checks, including a CORI.
Job Types: Full-time, Part-time
Pay: $41,000.00 - $43,000.00 per year
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Allston, MA 02134 (Required)
Work Location: In person
Salary : $41,000 - $43,000
