What are the responsibilities and job description for the Part Time Front Desk Receptionist position at The Headache Wellness Center?
Full Job Description
Summary
Front desk associates perform clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. The staff will be needed Tuesday and Thursday from 8 am until 4 pm.
Duties and Responsibilities
- Courteously answers telephones and directs calls to appropriate staff.
- Greets visitors, ascertains purpose of visit, and directs them to appropriate staff.
- Checks in and out patients in a timely, accurate, and professional manner.
- Records demographics in Electronic Health Record (EHR) system.
- Verifies patients’ insurance information, addresses and telephone numbers to ensure proper billing and accuracy.
- Confirms patients’ appointments.
- Collects co-payments from patients if needed
- Provides excellent customer service for patients and visitors.
- Receives and routes messages and documents.
- Schedules follow-up physician appointments.
- Assists other staff members when needed.
- Ensures effective patient flow to reduce patient wait time.
- Ensure that all HIPAA/ OSHA standards are in compliance.
- Performs other duties as assigned.
Job Type: Part-time
Job Types: Full-time, Contract
Pay: $13.00 per hour
Expected hours: 15 – 17 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $13